Scaling Australia Post’s network for peak demand
Although eCommerce parcel deliveries put pressure on Australia Post’s parcel delivery network in peak periods, we make sure we can still deliver personal, business and essential services letters – such as bank statements, bills, health records and invoices – as usual.
We've also scaled our network this year, with extra vehicles, staff and dedicated air freighters – to deliver our customers’ letters and parcels as efficiently as possible.
Peace of mind
While you can rely on Australia Post to deliver your personal, business and essential service communications, you also have the option of using our Domestic letter with tracking service. This can be useful for valuable or important mail – such as sending gift vouchers to clients or suppliers to thank them for their support.
Our Domestic letter with tracking service enables senders to track their letters and know when they’ve reached their final destination. With online tracking and delivery notifications via email and SMS, this service may provide peace of mind that that your letters are safely on their way and have been received.2
‘Tis the Season to be Early
We’re working hard to deliver your letters and parcels as safely and quickly as possible, but delivery for Christmas will take longer this year, as we manage the impacts of COVID-19 and deliver more parcels than ever before.
Sending as early as you can, and by the following dates, means your letters and parcels will have the best chance of arriving in time for Christmas. We’ll still deliver items sent after these dates as quickly as possible, but it may be difficult to get them to their destinations by Christmas Eve.
Circumstances can change rapidly, so these dates may be subject to change.
Sending within Australia
- Send Parcel Post items by 12 December
- Send Express Post items by 19 December
- See our website for letter delivery timeframes. Our Consumer Priority Letter service is temporarily suspended with Business Bulk priority still available
Visit our Coronavirus: Domestic updates page for the latest advice on domestic deliveries.
- Send to USA, Canada, UK, and Europe by 16 November - although this date has passed we’ll still deliver as quickly as possible
- Send to most of Asia by 23 November
- Send to New Zealand by 27 November
Note also that time in customs is not included in our delivery time estimate and is outside of Australia Post’s control. Visit our Coronavirus: International updates page for more information.
In this year of uncertainty, a little extra planning can make a big difference to how you connect with your customers, colleagues and staff. And it’s not too late to recognise how important they are to your business. A New Year’s greeting to welcome in 2021 could be just as appreciated, and Australia Post is here to help you reach the people who matter most this summer season.