Scaling Australia Post’s network for peak demand
Although eCommerce parcel deliveries put pressure on Australia Post’s parcel delivery network in peak periods, we make sure we can still deliver personal, business and essential services letters – such as bank statements, bills, health records and invoices – as usual.
We've also scaled our network this year, with extra vehicles, staff and dedicated air freighters – to deliver our customers’ letters and parcels as efficiently as possible.
Peace of mind
While you can rely on Australia Post to deliver your personal, business and essential service communications, you also have the option of using our Domestic letter with tracking service. This can be useful for valuable or important mail – such as sending gift vouchers to clients or suppliers to thank them for their support.
Our Domestic letter with tracking service enables senders to track their letters and know when they’ve reached their final destination. With online tracking and delivery notifications via email and SMS, this service may provide peace of mind that that your letters are safely on their way and have been received.2
‘Tis the Season to be Early
We’re delivering your letters and parcels as quickly and safely as we can, but Christmas deliveries may take longer this year due to ongoing COVID-19 restrictions and record parcel volumes. To give your letters and parcels the best chance of arriving in time for Christmas, send as early as you can – and by the recommended post-by dates below at the latest.
We’ll still deliver items sent after these dates, but they may not arrive until after Christmas.
Sending within Australia
- Send Parcel Post by Saturday 12 December 2020
- Send Express Post by Saturday 19 December 2020
Standard delivery times apply for cards and letters.
For the latest info on domestic deliveries, please see our domestic updates.
We recommend sending by the below dates for major destinations (Standard Post):
- USA, Canada, UK, and Europe: Monday 16 November 2020
- Most of Asia: Monday 23 November 2020
- New Zealand: Friday 27 November 2020
Please note that our recommend post-by dates do not allow for customs delays, which are outside our control. International deliveries may also be affected by rapidly evolving conditions as other countries continue adapting to COVID-19.
For the latest info on international deliveries, please see our international updates.
Connect with those who matter most
A little extra planning can make a big difference to how you connect with your customers, colleagues and staff. It’s not too late to recognise how important they are to your business – send them a New Year’s greeting to help them welcome in 2021.