We guarantee next business day delivery if you post your item within our Express Post next business day delivery network on a business day (Monday to Friday) and meet the Express Post service conditions.1
To ensure your item is delivered next business day, make sure:
The next guaranteed day of delivery for Express Post items posted before closing time on the business day before a public holiday will be the next business day after a public holiday. This applies for all items sent to and from locations within the national and state Express Post networks.
Please note: If you post your Express Post item in a red street posting box or Parcel Locker, it will delay delivery and void the Next Business Day Guarantee.
If your Express Post envelope, satchel, or parcel isn't delivered as promised, and was posted as per our service terms and conditions within the Express Post next business day network, we'll refund the sender of the article the cost of posting. Please contact us to make a claim.
Please note that items lodged in yellow street posting boxes will be eligible for the Express Post next-day guarantee where our scan verifies that the item was lodged before the cut off time on that day.
You can't send dangerous goods by Express Post. These are goods classified by the Civil Aviation Authority as dangerous, and include:
You must sign the Aviation Security and Dangerous Goods declaration on the front of your Express Post satchel or parcel, otherwise it may be returned to you for your signature or forwarded by road.
For extra peace of mind, you can add Extra Cover – it provides loss or damage cover from $100 up to $5,000
If your item is lost or damaged while being carried by Australia Post and you haven’t purchased Extra Cover, you may still be eligible for limited compensation.3
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Prepaid Express Post items lodged in our yellow street posting boxes must generally be posted before 4pm Monday to Friday (except public holidays).
However, lodgement times are earlier in Perth and some other metropolitan and regional centres so please check the time on the yellow Express Post box.
Use our locations and hours tool to find a yellow Express Post box near you.
If your Express Post envelope, satchel, or parcel isn't delivered as promised, and was posted as per our service terms and conditions within the Express Post next business day network, we'll refund the sender of the article the cost of posting. Please contact us to make a claim.
Please note that items lodged in yellow Street Posting Boxes will be eligible for the Express Post next-day guarantee where our scan verifies that the item was lodged before the cut-off time on that day.
The Express Post delivery network is the network within which we guarantee next business day delivery for Express Post items.
Outside of this network (PDF 146kB), Express Post items will be delivered as fast as possible using existing transport links.
View the Express Post delivery postcodes in detail by city.1 Next business day delivery is only available within the Express Post next business day delivery network. The national next business day delivery network operates between capital cities (excluding Darwin; and for Perth, delivery into the CBD only) and some major centres. Express eParcel is not covered in the Express Post guarantee.
2 Please note that items lodged in yellow Street Posting Boxes will be eligible for the Express Post next-day guarantee where our scan verifies that the item was lodged before the cut off time on that day. For later lodgements or proof of postage time, you can lodge at your nearest Post Office.
3 Check your local Post Office opening hours or speak to your local facility for required parcel pick-up timeframes. You can generally post items in yellow street posting boxes until 4pm Monday to Friday. However, other times may apply in many areas. Please check posting times displayed on individual street posting boxes.
4 Express Post comes with up to $100 compensation included. Additional charges for Extra Cover apply. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights you may have under the Australian Consumer Law.
Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as a team. We recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.