As Australia’s #1 delivery partner of choice, we have rich insights into eCommerce consumer trends and industry sector insights.

Our eCommerce insights can help you

  • Understand your market
  • Benchmark your performance against industry sector
  • Gain insights into key growth areas
  • Understand shifts in customer behaviour
  • Identify cross-sell opportunities

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FY18 eCommerce market update

See key eCommerce trends and insights for FY18, to help you pinpoint growth opportunities and plan for the year ahead.

Inside Australian Online Shopping report 2018

Unlock powerful insights into the state of eCommerce in Australia for 2018.

Highlights from 2017

What eCommerce opportunities is there beyond Australia, and what key dates are driving online sales?

What's trending for Christmas 2017?

Online shopping is growing 6 times faster than traditional retail1. Find out what consumers are buying and when.

Market spotlight on fashion

Find out what people are buying, and which demographic are most likely to purchase.

Recap on financial year 16/17

More Australians are shopping online. Find out what they’re buying, and from where.

Geotargeting: Use data to target the right online shoppers

Want to boost your online sales? Find out how data can help you better understand your buyers.

  • 1 This information has been prepared by Australia Post using a subset of deliveries in the 12 months to September 2017, compared to the same period the previous year, unless otherwise stated. Percentage growth and share are based on transactions, with the exception of traditional retail growth sourced from ABS Retail Turnover excluding cafes & food retailing.
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