Proving your identity

You’ll need to show us photo ID such as an Australian driver’s license, passport, Digital iD or Keypass (in-store only)

Alternatively, provide one of each of the following at a Post Office:

• A document with your name and Australian residential address, or
• A document with your signature, such as a student card or Statutory Declaration

In addition to photo ID such as an Australian Driver’s license, passport or Digital iD, you will need to provide one of the following concession cards for each applicant:

• Pensioner Concession Card
• Health Care Card (all types)
• Commonwealth Seniors Health Card
• Department of Veterans' Affairs Card
• Veterans' Repatriation Health Card
• MyPost Concession Card (note: this card has the cardholder's name printed on it. If the application form is for multiple persons at the same address, a valid concession card must be produced for each individual.)
  
  

If you operate a home business, trust or Self-Managed Super Fund (SMSF) from home, you may be eligible for a reduced fee.
 

Eligibility