Packaging your items

Here are a few tips to help you package your parcel appropriately. For more detailed information on prohibited and restricted goods, fragile items, batteries, perishable items and more, please download our packaging guide.

Download Restricted and Prohibited Item List and packaging guide (PDF 1.1MB)

Choose the right packaging

Ensure your item fits well in the packaging. It shouldn’t be too loose, or crammed in too tight.

The packaging should be durable and secured with heavy-duty packing tape.

Ensure your item won't bend during transit

Rigid mailers are ideal for sending an item that could bend during transit. Alternatively, protect your item with thick cardboard before packaging.

Pack fragile items carefully

While we don't offer a 'fragile' service, we do try to handle items with care. 

For information on packing items such as glass, crockery, framed pictures, cameras etc, see page 42 of our packaging guide (PDF 1.1MB).

Fill empty spaces

Use shredded paper, tissue paper or void filler to ensure your item doesn’t move around. This will protect it during transit.

Sending wine safely

We recommend looking at our specific wine packaging range. From one bottle to 12, you’ll find packaging to help you send it safely.