A better way to collect, send and return parcels

We partner with a wide range of locations to make parcel collection easier, more convenient, and closer to where people live, work, and spend their time.

Property owners and developers

Add a premium amenity that improves everyday living and simplifies parcel deliveries.

Add a smart delivery solution

Retail and commercial

Drive repeat foot traffic and become a convenient local destination.

Attract repeat customers

Councils and community

Deliver accessible, essential infrastructure where your community needs it most.

Enable community access

Universities and hospitals

Support staff, students and visitors with secure, flexible parcel access.

Offer flexible parcel delivery

A convenient service for everyone

Parcel Lockers make parcel sending and collecting simple for everyone. Using the AusPost app, customers simply choose the Parcel Locker that’s most convenient to them. They can then use that location to collect, send or return a parcel. 

How Parcel Lockers work

Benefits of hosting a Parcel Locker

Low effort. High value.

Hosting a Parcel Locker is simple, secure and hassle-free.

  • No cost to host
  • No daily management required
  • Installed, maintained and supported by Australia Post
  • Secure, trusted and used daily 
  • Enhances the utility and reputation of your location

A simple hosting partnership

We manage the service - you provide the location.

You provide

  • A suitable, accessible space
  • Accessible power 
  • Approval to install on site

We handle

  • Installation and maintenance
  • Technology and security
  • Customer support and servicing
Register to host a Parcel Locker

Locations for Parcel Lockers

If people already live, work, shop or gather at your site, hosting a Parcel Locker could be a great fit.

Register to host a Parcel Locker today

Share your location details and we’ll assess your site. If it meets our requirements, we’ll be in touch with next steps.

  • No obligation. Availability is subject to site suitability and approvals.
  • Australia Post covers site assessment, installation and ongoing maintenance. Electricity costs excluded.
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You are providing personal information to help us gauge the level of interest for a Parcel Locker service on your building’s common property. Subject to the level of interest, we’ll conduct a site assessment and if viable we’ll use this information to contact the owners corporation management for further discussion. Personal information is handled in accordance with the Australia Post Group Privacy Statement, which outlines how to access and/or correct your information or make a privacy related complaint. For more information, please view our privacy statement.

View frequently asked questions

1 No obligation. Availability subject to site suitability and approvals. Australia Post covers site assessment, installation and ongoing maintenance. Electricity costs excluded.