eCommerce insights and reports
Discover ways to improve your business using meaningful data on customer behaviour and market trends.
Using data to deliver like never before
Our insights and reports unpack huge volumes of data to understand how Australians shop online. We look at consumer shopper habits and give you practical tips from industry leaders, from ways to improve your receiver experience, to building more resilient supply chains.
Discover the latest eCommerce trends
Stay up-to-date with the latest industry insights and trends. Our regular eCommerce report provides recommendations based on key data, including who’s shopping, where they live and what they’re buying.
Read the Delivery Experience Report
With more Australians shopping online than ever before, customers are expecting more flexibility and convenience from retailers. Find out how you can keep up with demand.
Explore key findings from supply chain leaders
We spoke to 87 supply chain leaders from a range of industry sectors to provide useful and actionable strategies to help build more agile and resilient supply chains.
Read business success stories
Read our inspirational stories to discover how businesses all around Australia achieve success.
