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Delivering across Australia

Providing more access to literacy resources for all Australians

COVID-19 and a lack of access to books in remote regions made it challenging for some to obtain these resources in 2020. Australia Post helped ensure ongoing access to literacy materials by accommodating the needs of the Public Library Service in South Australia and through its partnership with the Indigenous Literacy Foundation.

How Cue took fashion styling online

With the right combination of AI technology, fast store-to-door fulfilment and an expert team of virtual stylists, Cue has elevated expectations of the online fashion shopping experience. Cue’s CIO Shane Lenton shares how COVID-19 gave them a sense of purpose and urgency to respond.

Reading the tea leaves: how Pine Tea & Coffee shifted from wholesale to online

Family-owned and operated Pine Tea & Coffee supplied tea to the hospitality industry for more than two decades before COVID-19 forced many of its customers to close or scale back operations. Co-founder Lesley Pine explains how Australia Post helped her business sell direct to consumers during the pandemic.

Online shopping - trends, growth and buying habits in Australia

Tips for a successful eCommerce Christmas

The way businesses prepare for the Christmas rush has changed over the last 18 months. Australia Post’s year-round volumes are near previous Christmas periods.

Stay ahead of the holiday rush

Here’s what you need to know to start planning your gifting and mailing strategy to best connect with your customers before the next peak hits.

Your eCommerce sales event calendar

Use our handy eCommerce calendar to plan and prepare for a successful silly season. It’s packed with helpful tips and insights to help your business flourish.

How Super Retail Group improved customer experience

Ethan Orsini, General Manager Omni Fulfilment at Super Retail Group, shares how the surge in online shopping increased the need to own the full customer experience.

Aussie pride in Australian made: Why more Aussies are buying local

Australians are shopping online more than ever. But research shows most Aussies are choosing to shop local, spending more on locally made products. We explain the rise of the Shop Local trend.

How to attract and retain new online shoppers

Online shopping habits changed when COVID-19 restrictions forced store closures. To attract and retain this new audience, businesses will need to address traditional online shopping barriers.

How the pandemic has changed online shopping in Australia

Our latest eCommerce insights report examines the impact the pandemic has had on the industry so far this year, and look back at the key trends that emerged in 2019.

Simplifying business – a better way of working

Australia Post app: Helping businesses increase customer satisfaction

The last mile delivery experience is a key part of the online shopping process. One way many businesses are giving customers more control and flexibility over this experience is through the Australia Post app.

Need reliable, extra hands for the busy period?

Whether it’s for peak shopping periods or a push for charity donations, when times get busy you need quality, trustworthy extra hands quickly.

How ShipStation integration is helping Lore of the Sea

eCommerce insights from Lore of the Sea about integrating MyPost Business with shipping platform, ShipStation, to help build your small business.

Mental health at Christmas: How to take care of yourself and your business

The lead up to Christmas can be stressful for many businesses even in an ordinary year. In a year riddled with uncertainty, taking care of your own and your people’s mental health is just as important as turning a profit. Here’s how Beyond Blue and other business are doing that.

Easy access to funding can help grow your business

It began as a side project in the garage. But now Laser Art Australia is a full-time business. They share how Valiant Finance helped them meet their rising demand.

Making mental health the heart of your business recovery plan

The COVID-19 pandemic has taken a significant toll on many Australian small business owners. Whether you're dealing with changes in revenue, operating, safety or demand, Beyond Blue shares why mental health and wellbeing should be a priority for you and your team.

Webinar resources for your eCommerce strategy

Industry experts share their observations on the state of business today, how they have responded and advice for staying ahead of the curve.

Success stories from Australian businesses

Backing local: Why RedBalloon believes in building communities

RedBalloon’s Founder Naomi Simson says local marketplaces can help Australians connect with small businesses, and these experiences can bring people together while also rebuilding regional economies. She shares three considerations for expanding your reach.

Behind closed doors: How Four Pillars Gin retained its entire workforce during COVID-19

Four Pillars Gin had three things going for it when the pandemic hit - an online store, strong relationships and a unique position to create a highly coveted product. This is how it kept its entire workforce intact.

Paperlust: Setting a benchmark for stationery design in Australia

The clever idea of connecting designers and customers has taken Paperlust from garage-sized operation to market-leading multi-million-dollar business in just four years.

International shipping - taking your business overseas

International expansion props up profits for Graceland Designs

Expanding to international markets has proven lucrative for Graceland Designs, a home-based business that ships innovative photography props from Sydney to professional photographers around the world.

DreamyMoons: Growing internationally with MyPost Business

Three years ago Annie Tarasova launched DreamyMoons, a business encouraging people to manifest their dreams through her illustrations. Today her artwork has found their way into the homes of people all over the world.

Expanding to NZ: Lessons from three Australian businesses

A shared language, similar cultures and close Trans-Tasman relations make it easy for Australia businesses to ship to NZ. Three businesses share their experience.

Manage your sending in one place with MyPost Business

Save 10-15% on eligible parcel sending1, print shipping labels, book $1 parcel pickups2, track items3 and more.

All information provided on this page is general in nature and is not intended as advice for your small business.

1 Terms and Conditions apply.

2 Parcel pickups are $1 in select metro areas. We can collect up to 50 parcels at a time. Pickups between 9am and 5pm Monday - Friday, for orders placed before 1pm the day prior.

3 Track events will vary depending on how your item is lodged and delivered. Read more about our tracking service.