Business ideas
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Latest articles
eCommerce calendar 2025: Key retail dates and online sale events
Looking for the next big sales in Australia in 2025? The Australia Post eCommerce Sale Event Calendar is packed with dates for Australian online sales, plus key international sales you can participate in to drive expansion.
90% of shoppers say delivery clock starts before pick-up: is your communication keeping up?
Explore how clear communication and fast delivery options, like those used by Decjuba and Mwave, can enhance customer satisfaction and loyalty.
How AI can power your eCommerce
business during peak
From accurate stock level forecasting to efficient customer query management, discover how AI can streamline your operations and enhance your customer experience during high-demand periods.
Delivery lingo made simple
What is cubic weight?
Check out our eCommerce Jargon Buster series where we break down popular eCommerce terms that can be a little tricky to navigate. First up – cubic weight.
What is a shipping manifest?
A shipping or delivery manifest is used to capture information about the parcels you’re sending.
What is an eCommerce shipping integration?
Learn how an eCommerce shipping integration can help you save time, capture payments and improve the delivery experience.
Selling online
From picking the right platform to sending sustainably, these online selling tips will help your small business shine.
Top strategies for customer growth and retention in eCommerce
Ready to grow a loyal customer base? Here are 5 strategies to cultivate lasting relationships and supercharge your eCommerce sales.
7 things we learned from the 2024 Online Retailer Conference
Discover the key insights in eCommerce from the 2024 Online Retailer Conference and learn what to expect from the evolving landscape of online shopping in Australia.
How did eCommerce do last quarter?
Discover the latest trends in the Australian eCommerce market, including parcel shipment volume growth, state performances and popular categories.
Selling overseas
Take your business to the world with tips, guides and insights for every part of the international selling journey.
6 things to consider when expanding your eCommerce business into Asia
From cultural expectations to working with a reliable delivery partner, expanding your eCommerce business into Asia is a big step. Discover six important considerations before taking the leap.
How 3 Aussie businesses set themselves up for international success
Hismile, PHYLLI Designs and Ozzie Collectables have found international success. Find out how they did it and what they looked for in a delivery partner.
Selling to New Zealand from Australia: Expert tips for your eCommerce business
Are you ready to expand into New Zealand? Get expert tips from businesses who are already selling across the ditch.
Making business simpler
Looking for expert tips to improve your business? Here’s everything you need to know to make running your business easier.
How the AusPost app gives your customers a safe and positive delivery experience
The last mile delivery experience is a key part of the online shopping process – and one that’s also frequently targeted by scammers. The AusPost app helps businesses protect customers from delivery scams while also giving them more control over their deliveries.
How to conduct a supply chain review after peak season to optimise for future success
Learn how to audit your supply chain and conduct a post-peak review to set your eCommerce business up for future success.
How to make your workplace or business more accessible
No matter your industry or the size of your business, there are many ways you can become more accessible and inclusive of people with disability. Not sure where to start? Read on.
Save money with MyPost Business
With smart sending tools and no eligibility criteria, MyPost Business saves you time while your parcels can earn you savings.
Business stories
From local Australian start-ups to renowned big brands, these real business success stories will leave you feeling inspired.
Australia Post’s peak-me-up coffee van delivers energy boost to busy businesses
Australia Post is rolling out a special delivery service—a peak-me-up mobile coffee van—to give busy businesses an energy boost this peak season.
eCommerce partnerships built on growth and change
On StarTrack’s 50th birthday, four Aussie businesses reflect on how StarTrack has journeyed with them over the decades to deliver on their changing needs.
How All Shades Matter Cosmetics built a thriving eCommerce business
When lifelong friends Shaanti Wallbridge and Tali Mason spotted a gap in the beauty industry, they decided to fix it. Here’s how All Shades Matter Cosmetics became a thriving eCommerce business—with a little help from Australia Post.
Send parcels regularly?
Whether your business is large or small, we’ll help you find a parcel sending solution that suits you. Plus, enjoy savings and get local support when you need it.
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