Australia Post Visa gift cards and Load&Go gift cards no longer valid

Australia Post Visa gift cards and Load&Go gift cards are no longer valid and will not be accepted.

If you own one of these cards and need help, please call 1800 331 794 between 8.30am and 5pm AEST to speak with a Customer Support agent.

Still using an eGift card?

eGift cards are no longer available for purchase. If you have queries regarding an existing eGift card,  please address them to giftcardproductsupport@auspost.com.au.

Australia Post Gift Card by Mastercard: The Australia Post Gift Card (“Card”) is issued by Heritage Bank Limited ABN 32 087 652 024 AFSL 240984 Australian Credit Licence 240984 (“Issuer”) pursuant to a licence by Mastercard Asia/Pacific Pte Ltd. Australian Postal Corporation ABN 28 864 970 579 is the distributor of the Card and is responsible for providing various cardholder services. Read the full terms and conditions before purchase and first use.

Mastercard gift card activation
Your Australia Post Gift Card by Mastercard should be activated at time of purchase. If you experience any difficulties with your Australia Post Gift Card by Mastercard please call 1800 549 718.

* Gift card activation
For your protection, gift card orders totalling $300 and over are required to be activated once you have received your order. Call 1800 331 794 between 8.30am-5pm AEST Monday-Friday to activate your gift cards.