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Insights shaping the future of eCommerce

Dive deep into generational shopping habits, regional shifts, key trends and the role of agentic AI in the future of eCommerce.  

32%

32% would choose one retailer over another if they offered out-of-home collection.1 

75%

3 in 4 shoppers say that a good delivery experience makes them shop online more often.1 

85%

85% of businesses are taking steps to prepare for a future powered by AI agents.1 

Discover more eCommerce trends           

Explore customer shopping insights.

Smarter shipping solutions to help you scale

We're the trusted delivery partner for thousands of businesses offering a range of customer-focused delivery options.  

  • Simplify shipping with platform integrations

    Connect your store to trusted shipping platforms to automate labels, streamline workflows and scale operations, while offering a better customer delivery experience. 

  • Expand delivery choice with collection points

    Offer your customers more choice at checkout with access to 5,000+ collection points nationwide to reduce missed deliveries and improve convenience.   

  • Enhance your customer delivery experience

    Give your customers flexibility and convenience, with trusted tracking, easy parcel returns and handy collection points that improves their experience and supports business growth.

Discover how top businesses succeed

Explore practical blogs, guides and success stories to help shape your own eCommerce story.

eCommerce Sale Event Calendar

Get the dates, insights and tools you need to turn every eCommerce sale event into a growth opportunity for your business.

October 2026 Event Calendar

View full July to December calendar (PDF 5MB)

01

International Coffee Day

From specialty beans to sleek machines, grinders and accessories, coffee is a premium category in Australian eCommerce. Today is the day to showcase new products, bundles or gift with purchase promos.

Golden Week (China)

This 7-day holiday features festivals, events and a surge in tourism. It’s one of the highest-spending periods for Chinese consumers, where they spend big on electronics, fashion and luxury goods.

04

NRL Grand Final

Daylight Saving starts (ACT, NSW, SA, TAS, VIC)

05

Labour Day (NSW, ACT)

King’s Birthday (QLD)

It’s time for Queenslanders to enjoy a long weekend. Consider a geo-targeted campaign promoting outdoor, family and fashion products for those in the Sunshine State, without affecting your national pricing.

10

World Mental Health Day

World Mental Health Day Wellbeing products, journals, fitness equipment and self-care ranges have a genuine connection to this day. To promote your offer authentically, approach this day with care and compassion.

30

World Teachers’ Day

From personalised items and stationery to candles and sweet treats, curated gift guides and express delivery options can help shoppers celebrate the educators in their lives.

31

Halloween

The spookiest day of the year is now a major Australian event, with shoppers seeking out wrapped sweets in bulk, costumes and decorations in the weeks before the big day. Build brand personality with themed packaging, spooky social posts and fun offers.

Fuelling success: what our business customers are saying

1 Australia Post eCommerce Report 2026