If you are unable to visit a Post Office in person to extend, change or cancel your existing service, contact us online for help.
Change your service
We get that things change.
If you’d like to extend your service, make a change (add another person, alternative name or change the address for your service) or cancel your Mail Redirection or Mail Hold we can help you online, over the phone or at the Post Office.
Let us tell people you've moved
Give us the OK when you complete your Personal or Concession Mail Redirection application and we’ll notify selected providers (like insurers, government departments, energy providers and telcos) of your new address.2
Need a more permanent solution?
If you move house or business premises often, a Post Office Box is a great way to keep the same address, even when you move.
You can choose from a range of PO Box sizes and service lengths to suit your needs. And it’s not just for letters – it works for your parcels too.4