Redirect mail

Moving home or office? Leave it with us and we'll make sure your mail moves with you.

You can also opt-in to notify your providers (like electricity and your insurer) that your address has changed.2

Hold mail

Heading off? We can hold your mail so you'll never miss anything while you're away.

Change your service

We get that things change.

If you’d like to extend your service, make a change (add another person, alternative name or change the address for your service) or cancel your Mail Redirection or Mail Hold we can help you online, over the phone or at the Post Office.

Redirect parcels in transit

Have an item that’s already on the way to your old address? It’s easy to make sure you’ll still get it.

Log in or sign up to MyPost to check your delivery options.3

Let us tell people you've moved

Give us the OK when you complete your Personal or Concession Mail Redirection application and we’ll notify selected providers (like insurers, government departments, energy providers and telcos) of your new address.2

Are you a business or organisation?

Our Change of Address Notification service can help you stay in touch with your customers, even when they move.

Need a more permanent solution?

If you move house or business premises often, a Post Office Box is a great way to keep the same address, even when you move.

You can choose from a range of PO Box sizes and service lengths to suit your needs. And it’s not just for letters – it works for your parcels too.4

Important information

Terms & Conditions
Read the Mail Redirection and Mail Hold Terms & Conditions.

Privacy notice
Find out how we're protecting your privacy in relation to our services.

1 Terms, conditions and collection time limits apply.

2 Available to Personal and Concession Mail Redirection applicants. Please refer to Notify My Providers Terms and Conditions for more details.

Only available where an item has been addressed to a street address, and when the sender has included your registered email address, mobile phone number or Australia Post customer number in the shipping information they’ve given us.

4 Terms and conditions apply. Parcel delivery via red doors is subject to size and availability restrictions. Parcels that can’t be delivered using a red door box will be given a card advising collection from your Post Office. Red door boxes are available at participating Post Offices.