Apply online or at the Post Office with the required business documentation and proof of ID.

Club or association

Visit the Post Office with your application form, supporting documentation and proof of identity to apply.

Partnership or sole trader

Apply in person at the Post Office with your completed application form and proof of ID.

Government body or instrumentality

Provide proof of identity, supporting documentation and your completed application form at the Post Office to apply.

How it works

When your business is moving to new premises, a Business Mail Redirection is a great way to ensure you don’t miss any mail (particularly vital things like cheques to be banked, returned stock or invoices).

While active, your service will forward mail addressed to your old business address, to the new one.

  • Redirect eligible mail and parcels for 1, 3, 6 or 12 months.
  • Add up to 6 names to your application – including your business name(s)2, your own name and the names of those you work with (if anyone receives mail to the business where the business name is not listed).
  • Pay for your service with a Visa or Mastercard.
  • Extend your service, change or cancel at any time.

Note: application processing typically takes 3 business days. We'll send you a confirmation email when you submit your application and email you again when your service is approved (you'll also receive a tax invoice). If your application is rejected we'll get in touch with next steps.

Business redirection service rates

Business and government mail redirection rates
Redirection to: 1 month 3 months 6 months 12 months

1 month


3 months


6 months


12 months



1 month


3 months


6 months


12 months


Need to redirect your own mail?

If you're moving home (rather than office location), a personal or concession Mail Redirection may be right for you.

Proving your identity

Do you work from home?

If your home and business address are the same, you may be interested in our Home Office Mail Redirection.

Important information

Read the Mail Redirection and Mail Hold Terms & Conditions.

Find out how we're protecting your privacy in relation to our services.

1 Price quoted is for 1 month within Australia at the Business Mail Redirection rate.

2 Up to six names can be added to your Business Mail Redirection, including the legal entity name, other names the business operates under (at the same address), the names of anyone who receives personal mail delivered to work. Note: mail addressed to an individual and the business will automatically be included as part of your Mail Redirection.

3 Online applications are currently only available to businesses applying as a company.

4 If you run a local community group serviced by volunteers, provide a community service to the local community and are not-for-profit, you may be eligible for a discounted rate. Please speak to counter staff at the Post Office to learn more.