Don't miss important mail

You can redirect your mail for 1, 3, 6 or 12 months for permanent moves, or up to a chosen date if you're moving temporarily. Just remember to allow 3 full business days for us to process your application before it can start.

Business and government rates are applicable for:
  • companies, partnership and sole traders
  • bankrupt and insolvent businesses
  • government bodies and institutions
  • private and public schools
  • not for profit/charity organisations, including state or national clubs and organisations
Not what you're looking for? You might be eligible for a Personal Redirect Mail.

Business rates

Business and government mail redirection rates
Redirection to: 1 month 3 months 6 months 12 months

1 month


3 months


6 months


12 months



1 month


3 months


6 months


12 months



The person submitting the form must be an authorised person (such as a managing partner, company secretary, trustee or office holder) or a person acting as an agent.

When you visit the Post Office, please provide proof of ID and:

  • written authorisation to act on behalf of the business or organisation (must be on official letterhead and include the full name and residential address of the person submitting the form and be signed by an authorized person of the business or organisation)
  • for a business: an original or certified copy of the Business Registration Certificate
  • for a club or association: certified minutes of the Annual General Meeting appointing the office-holders
  • for a company or trustee: apply the company seal next to the signature on the form

Proving your identity

The person submitting the form must provide photo ID such as a driver licence, passport, Keypass or Digital iD™ (student cards and credit cards are not accepted).

Alternatively, provide one of each of the following:

  • a document with your name and Australian residential address, such as a bank statement, rates notice or residential lease, and
  • a document that shows your signature, such as a debit/credit card, student card or Statutory Declaration

Ready to get started?

Apply for a business mail redirect

Download the redirection form and take the completed form to your local Post Office. Forms are also available in-store.

Don’t forget to bring along the required ID and proof of authority to redirect mail, as outlined on form.


Only want us to hold your mail?

We can hold your mail for up to 12 months and deliver it when you return. Mail hold prices for business and government start from $132 per month.

To get started, download the Hold Mail form and visit your local Post Office. Forms are also available in-store. Don’t forget to bring your required ID as outlined on the form and below.

Things to know

Need help?

Have a read of the Terms and Conditions or you can contact us about any Mail Redirection enquiries.