How it works

When your business is moving to new premises, a Business Mail Redirection is a great way to ensure you don’t miss any mail (particularly vital things like cheques to be banked, returned stock or invoices).

While active, your service will forward mail addressed to your old business address, to the new one.

  • Redirect eligible letters and parcels for 1, 3, 6 or 12 months.
  • Add up to 6 names to your application – including your business name(s)2, your own name and the names of those you work with (if anyone receives mail to the business where the business name is not listed).
  • Extend, change or cancel your service.

Note: application processing typically takes 3 business days. We'll send you a confirmation email when you submit your application and email you again when your service is approved (you'll also receive a tax invoice). If your application is rejected we'll get in touch with next steps.

Business redirection service rates

Home office redirection rates
Redirection to Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia

Up to 1 month

$148

Up to 3 months

$370

Up to 6 months

$740

Up to 12 months

$1,480

International

Up to 1 month

$296

Up to 3 months

$740

Up to 6 months

$1,480

Up to 12 months

$2,960

Need to redirect your own mail?

If you're moving home (rather than office location), a personal or concession Mail Redirection may be right for you.

Proving your identity

Do you work from home?

If your home and business address are the same, you may be interested in our Home Office Mail Redirection.

Important information

Read the Mail Redirection and Mail Hold Terms & Conditions.

Find out how we're protecting your privacy in relation to our services.

1 Up to six names can be added to your Business Mail Redirection, including the legal entity name, other names the business operates under (at the same address), the names of anyone who receives personal mail delivered to work. Note: mail addressed to an individual and the business will automatically be included as part of your Mail Redirection.

2 Online applications are currently only available to businesses applying as a company.

3 If you run a local community group serviced by volunteers, provide a community service to the local community and are not-for-profit, you may be eligible for a discounted rate. Please speak to counter staff at the Post Office to learn more.