Our privacy vision

At Australia Post, we know privacy is important to you – it is to us too. That’s why we’re committed to maintaining your trust by protecting your privacy, keeping you informed about how we handle your personal information and keeping your personal information safe and secure. This Privacy Statement applies to Australia Post and all Australian-based subsidiaries of the Australia Post Group.

We may update this Privacy Statement from time to time. This version was last updated on 22 April 2024.

How we collect and hold personal information

What personal information we collect

Why we collect, hold, use and share personal information

When we share personal information

Our other obligations

How we protect children's privacy

How you can access your personal information

How you can correct your personal information

How to raise a complaint