International Contract

¹ Estimated delivery time between metro areas of major cities, for items that are classified as low value and low risk that are pre-cleared through customs. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control. For more information, check our International post guide and International delivery times and destination guide.

² Tracking is not available for all destinations. For more information, check our International post guide.

³ Additional charges may apply for some services. Signature on Delivery is not available for all destinations. For more information, check our International post guide.

⁴ If you don’t have Transit Cover or Transit Warranty, you may still be entitled to compensation under the Australian Consumer Law in certain circumstances. This compensation would include a refund of the postage amount you paid for the article (including any applicable surcharge). Learn more about Transit Cover.

⁵ Australia Post will endeavour to keep Address Validation Tool up-to-date, but will not be liable for any errors or out of date information. Terms and Conditions apply to the use of this service.

⁶ The HS Tariff Look-up is not available for all destinations. Australia Post will endeavour to keep the HS Tariff Look-up tool up-to date, but will not be liable for any errors or out of date information. Terms and Conditions apply to the use of this service.

⁷ Australia Post will endeavour to keep the landed cost calculator up-to-date, but will not be liable for any errors or out of date information. Customers should be aware that the landed cost calculator produces an estimate only as at a point in time and the correct amount owed will be assessed by the relevant customs office. Terms and Conditions apply to the use of this service.

⁸ Australia Post will endeavour to keep the Prohibited and Restricted Goods tool up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that the Prohibited and Restricted Goods tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific destinations. The entry of goods into specific destinations will be subject to local customs officials.

⁹ Australia Post will endeavour to keep the International post guide tool up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that this tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific destinations. The entry of goods into specific destinations will be subject to local customs officials.

¹⁰ MyPost Business savings bands are based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions. Savings are calculated on standard postage rates (PDF 645kB), and apply to MyPost Business products, with certain exceptions. For more information, read the MyPost Business Rates and Savings Guide (PDF 645kB) for the spend requirements of each savings band and for a full list of MyPost Business products, including the lists of exceptions.