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    Terms & conditions

    • Australia Post's General Terms and Conditions (made under section 32 of the Australian Postal Corporation Act 1989)
    • Australia Post's General Products and Services Guide (PDF 1.4MB) (as at February 2020)
    • Pricing Rates Determination (PDF 2.35MB) (as at 1 March 2021)
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    • 2020 The Online Retail Industry Awards (ORIAS) Unsung Hero Award Conditions of entry (PDF 100kB)
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    Australia Post acknowledges the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.