Here are 6 ways a PO Box will make your life easier

  • Safely store important letters and parcels until you’re ready to collect them1

  • Protect your privacy by not revealing your home address

  • Get access 24/72 for your convenience

  • Don’t miss another parcel delivery

  • Keep the same address, even when you move

  • Upgrade to PO Box Plus for an annual fee to enjoy up to 50 eligible deliveries per billing year from other carriers,3 not just Australia Post and StarTrack4

Choose the right option for you

PO Box

A Post Office Box (PO Box) is the most popular solution for general use. Choose from a range of PO Box sizes and lease durations to suit your needs. And it’s not just for letters – it works for parcels delivered by Australia Post and StarTrack too.

Even better, you can upgrade to PO Box Plus to enjoy deliveries from other carriers,3 not just Australia Post and StarTrack.4

Private Bag

A Private Bag is the best way to manage your mail if you live in a rural or remote area of Australia. Apply in-store only.
 
Run a business? You might prefer a GPO Box address or Locked Bag instead.

Apply for a PO Box

Apply online, or download and complete an application form, then take it to a participating Post Office. Don’t forget to bring the required ID.

Pricing and set-up

You can lease a box or bag for up to 1 year and then renew it annually. You’ll also get a discount on your annual lease when you pay your renewal on time (31 March each year).

Our pro rata pricing runs from 1 April until 31 March the following year.

For new leases, you'll pay an establishment fee, and what's left of the annual pro rata price, depending on what month you take out your lease. The pro rata charge for each month is one twelfth of the annual fee.

Any lease that starts in February or March will include charges for a full year in addition to pro rata fees.

Between now and 31 March 2021, you can upgrade to PO Box Plus5 for a special introductory rate of $2 extra per month.6 Total price of $22 if you sign-up in May 2020.  

Bonus free 6-month mail redirection

First time leasing a PO Box? Simply lodge a mail redirection application in-store when you collect your PO Box Keys and receive 6 months mail redirection on us.9

Get more with PO Box Plus.

More parcels. More often.

Upgrade your PO Box to PO Box Plus5 to enjoy up to 50 eligible deliveries per billing year from other carriers,3 not just Australia Post and StarTrack.4

Between now and 31 March 2021, you can upgrade to PO Box Plus for a special introductory rate of $2 extra per month.6 Total price of $22 if you sign-up in May 2020.

Things to know

1 Timeframes for collections may vary. Standard timeframe for collection is 30 days.

2 Please check at your individual PO Box location, as access times can vary.

3 Fees and charges may apply to carriers other than Australia Post and StarTrack to deliver parcels to PO Box services. Carriers may pass this cost on to customers.

4 Cannot be used for third party items requiring photo ID and/ or personal signature of addressee, or for articles delivered outside of Post Office opening hours. Size and weight limits apply. Limit of 50 third party articles per PO Box billing year. An additional fee of $3 will apply for each additional third party article received within the PO Box billing year once the included allowance of 50 has been reached.

5 PO Box Plus is only available at participating Post Offices. PO Box Plus service is for non-business use only.

6 Offer is between 4 May 2020 – 31 March 2021. Pay $22 if you sign-up in May 2020, otherwise price is pro-rated for the remainder of the PO Box billing year. If you choose to continue using PO Box Plus from 1 April 2021, the annual fee will be $50.  

7 Specified pricing for CBD locations, or PO Box locations in high demand. Applies to PO Box services in Canberra, Hobart and Darwin GPOs and certain Post Offices as determined by Australia Post.

8 Reduced Rate – applies where Australia Post does not provide mail delivery to that customer’s address (residential or business). The Reduced Rate will not apply where that customer (a) resides on a houseboat or other water vessel, or (b) where the customer's address (residential or business) is located on a private road (such as caravan park, gated community, retirement village or defence force barracks etc).

9 Free 6-month mail redirection for new leases from your street address to your new PO Box (not from one PO Box to another PO Box). Lodge your mail redirection application in store when you collect your new PO Box keys.

10 Parcel delivery via red doors is subject to size and availability restrictions.