Parcel on its way but you're not at home?

Your MyPost account gives you two delivery options - have your parcel left in a safe place1 or redirect it2 somewhere else.

How it works

If the sender includes your email address, mobile phone number or Australia Post Customer Number (APCN) in the shipping details we'll send you updates2 along the way.

Your parcels will also appear on the track list in your MyPost account. 

When collection points are available, simply follow the prompts to manage your delivery.

What else you can do with a MyPost account

  • Save the parcels you're tracking to see them all in one place
  • Get email, SMS and push notifications along the way
  • Share notifications with others to keep them updated