How to use a Parcel Locker

 

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Why use a free 24/7 Parcel Locker?

With over 700+ convenient locations nationwide, Parcel Lockers allow you to pick up your parcel anytime from a secure location. 

Watch our short videos for how you can register for all the benefits of our Parcel Lockers.

Other handy ways to use a Parcel Locker

Host a Parcel Locker on your premises

Install a Parcel Locker at zero cost on your residential, business or commercial premises, for secure and convenient parcel collection and sending.

1 Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.

2 Terms and conditions apply.  Collection time limits apply, you have 48 hours to collect your parcel once it has arrived at a Parcel Locker.  

3 Terms and conditions apply. Parcels must be appropriately packed in either a prepaid satchel or a prepaid mailing box, or in a satchel with a paid postage label. Parcels must be under 16kg and no larger than 35 x 44 x 61cm in size. Letters and standard mail are not accepted. The Express Post guarantee does not apply to parcels sent using a Parcel Locker.

Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (Post Office) services. This cost may be passed on to customers. Please refer to the full terms and conditions for further details.