About us

Over our long history, our social purpose and commitment to the community has remained the same; to create connections and opportunities that matter to every Australian.

At the heart of every Australian community, our people are a regular presence to rely on. We've always looked for ways to link communities together and listen to what matters to them. We’ll always be there for Australians in need.

We’re modernising for a better future

Find out how we’re changing the way we operate, to deliver better outcomes for our customers and team members, and to help build a sustainable business, well into the future.

Supporting all Australians and our workforce

We provide services to many Australians, and regularly visit over 12.7 million delivery points across the country. This important role we play in our community also allows us to deliver much more than parcels and letters.

Supporting communities

Australia Post is at the heart of Australian communities, connecting people to each other and the world. Our Post Offices are a vital local hub and our role remains unchanged – to help communities thrive. Working in partnership with organisations like Beyond Blue, Australian Red Cross and the Indigenous Literacy Foundation, we’re helping communities to:

  • improve mental health and wellbeing
  • prepare for, recover from and respond to disaster
  • improve children’s literacy.

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