Scams targeting Australia Post customers

27 December

Australia Post is aware that fraudulent emails are circulating threatening disablement of your account in 12 hours.

These scam emails try to push you into "updating your profile information" by leading you to a fake website where they ask for very sensitive information such as your credit card details and drivers license details. Images of the scams are below.

Please note that Australia Post will never email asking you to click on a link to print out a receipt/label for parcel collection/tracking or to access your package. Nor will Australia Post ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information.

If you are in doubt about the authenticity of an email or a phone call, please delete immediately or hang up.

If you’ve sent any personal information to the scam email address and are worried that your identity has been stolen, please call ID CARE on 1300 432 273 as they provide free services to victims of identity theft.

27 December

Australia Post is aware that fraudulent emails are circulating pretending to be a fake undelivered parcel notice.

The links in the scam email lead to a fake survey where at the end they collect personal and banking details. Image of the scam is below.

Please note that Australia Post will never email asking you to click on a link to print out a receipt/label for parcel collection/tracking or to access your package. Nor will Australia Post ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information.

If you are in doubt about the authenticity of an email or a phone call, please delete immediately or hang up.

If you’ve sent any personal information to the scam email address and are worried that your identity has been stolen, please call ID CARE on 1300 432 273 as they provide free services to victims of identity theft.