There's a variety of ways online attackers may attempt to gain your personal or financial information, or exploit you for financial gain.

Please be aware that Australia Post will never:

  • Ask you to click on an email link to print off a label to redeem your package
  • Email or call you to ask for personal or financial information including password, credit card details or account information
  • Send you an email asking you to click on an attachment
  • Email you to reconfirm your physical mailing address by clicking on a link
  • Call or email you out of the blue to request payment

If you receive any suspicious emails, please:

Check this page regularly for updates on the scams targeting Australia Post customers.

Examples of fraud and scams

Below are some examples of the more common types of fraud and scams that you should be aware of.

Click an option below to learn more.

Scams targeting Australia Post customers