Changes to contact centre operating hours

Our Car and Home Insurance Contact Centre operating hours are temporarily changing due to COVID-19.

Effective 13 May, our Sales, Service and Claims hours are 8am-10.30pm Mon-Fri and 8am-5pm Sat (AEST).

You can still maintain your policy, or lodge a claim 24/7 using our online policy manager.

Save 30% on a new Gold Home and Contents Insurance policy when you buy online1

  • 24/7 claims helpline
  • Wide range of covered events including theft, rainwater, storm and fire
  • A range of optional benefits
  • 21-day money-back guarantee2

Our policies

Gold Home and Contents Insurance

Rest assured that you've got protection inside and outside your home. Buy online and save 30% on a new policy today.

Gold Home Insurance

Protect your home from a wide range of events with quality cover, at an affordable price. Buy online and save 15% on a new policy today.

Gold Contents Insurance

You've worked hard to fill your home with the things you love. That's why we cover for a range of events from fire and storm, to theft. Buy online and save 15% on a new policy today.

Why insure with us?

Your ideal home and contents insurance doesn't just offer the right price - it offers cover you can trust.

Simply compare policies to make a decision with confidence. And when you're ready, you can get a quote in minutes and buy online.

Contact us

  • Get a quote: 1800 220 044
    (Monday to Friday 8am-8pm EST, Saturday 8am-5pm EST)
  • Claim help: 1300 885 996
  • Make a claim: 1300 885 996
    (Monday to Friday 8am-8pm EST, Saturday 8am-2pm EST)
  • Customer support: 1300 858 747
    (Monday to Friday 8am-8pm EST, Saturday 8am-5pm EST)

1 Discounts apply to the premium paid for a new Australia Post Insurance policy initiated online on or after 30 March 2017. The discount applies accordingly: 30% discount on combined Gold Home & Contents Insurance, 15% for Gold Home only or Gold Contents only policies. We reserve the right to change the offer without notice. Base rate premiums subject to change. The discount does not apply to any renewal offer of insurance.

2 You will receive a refund of premium if you cancel this policy within 21 days of the purchase date and have not made a claim.

Australian Postal Corporation ABN 28 864 970 579 (AR No. 338646) "APC" is the distributor of Australia Post Gold Home and Contents Insurance and acts as an Authorised Representative of Australia Post Services Pty Ltd ABN 67 002 599 340 (AFSL No. 457551) "APS". Because APC or APS don't know your financial needs, we can't advise if this insurance will suit you. You should consider your needs and read the Financial Services Guide (PDF 124kb) (FSG),  Product Disclosure Statement (PDS), Key Facts Sheet (Home) and Key Facts Sheet (Contents) before making a decision to buy this insurance. Auto and General Services ABN 61 003 617 909 (AFSL 241411) "AGS" arranges the insurance on behalf of Auto & General Insurance Company Ltd ABN 42 111 5 86 353 (AFSL No. 285 571) "AGIC", the issuer of the policy. AGS pays APC a commission which is a percentage of your premium. Neither APC nor APS accept liability or guarantee payment of any claim or benefit in respect of the AGIC's products.