Article | Loyalty and retention

Loyal customers are highly valuable to your organisation – they’re the people who spend more, stay longer and spread the word about how great you are. Here are some ideas to build effective customer loyalty programs.

Article | Addressing guidelines

Individuals, and now businesses, are starting to use Traditional Place names when sending mail. Learn more about the best way to do this in incoming and outgoing mail.

Article | Mail campaigns

Mail is a trusted, inclusive and effective way for government departments to engage with citizens, with various options to suit different campaigns.