Sending guidelines
Get information to help send a parcel or letter within our guidelines.
Size and weight guidelines
Read about maximum size and weight limits for sending parcels and letters within Australia and overseas.
Check postal restrictions and prohibitions for sending to a particular country, territory or region so your item gets there without delay.
Dangerous and prohibited items
Some items may be difficult or dangerous to send. Read our safety regulations before sending your item.
Valuable items
Read about Extra Cover, damaged items, and compensation when sending valuable items in the mail.
Read country-specific regulations and what forms you need to complete before sending your parcel.
Packaging tips
Read our packaging tips to help us get your items to their destination safely.
We deliver eligible parcels and letters to people with a vision-impairment free of charge.
Guidelines for sending mail to defence personnel, including concession rates to eligible addresses.
Learn how to address your mail correctly, to help us deliver it without delay.
