If you are unable to visit a Post Office in person to extend, change or cancel your existing service, contact us online for help.
- About Mail Hold
- Prices
- Eligibility
- Support & FAQs
Personal mail
Holding your personal mail is easy and starts from just $431 for four weeks. If you have proof of identity, simply click the 'Hold now' button.
Customers who may be eligible for concession must apply in-store with the Mail Hold form (659kb) and a valid concession card. You can also pick up and complete a form in store.
Private and Home Office mail
Holding your private and home office mail is easy and starts from just $642 for four weeks. To apply, please pick up a form in-store.
When completing the form:
- Section 1: Tick the ‘Private individual’ box when selecting customer type
- Section 5: Add your private details before adding your home office details
Business mail
Mail hold prices for business and government start from $1283 for one month. To apply, please download the form and take it to a Post Office (forms also available in-store), along with the required proof of identity. You can also pick up and complete a form in store.
Update an existing Mail Hold service
Extend your Mail Hold
Quote your customer reference number in store or online to extend your service.
Cancel or change your service
Need to cancel or change your Mail Hold? No problem. We'll let you know how.
1 Price is for 4 weeks at the personal mail full rate. View all prices.
2 Price is per month at the private and home office rate.
3 Price is per month at the business rate. View all prices.
2 Price is per month at the private and home office rate.
3 Price is per month at the business rate. View all prices.
