If you are unable to visit a Post Office in person to extend, change or cancel your existing service, contact us online for help.
How it works
Mail Hold is a great way to keep your mail from building up in your letterbox when you’re holidaying, taking an extended break or putting work on pause for a bit.
While active, your letters and parcels will be securely stored by Australia Post. When your Mail Hold service ends, your mail will be delivered as addressed – the next business day or as soon as possible.
Heading off over Christmas? If you’re taking a holiday from your business or company, school, charity, not-for-profit (NFP), or you operate a business from home, have a Self-Managed Super Fund (SMSF) or trust, you may qualify for a reduced rate on your Mail Hold service.
Seasonal pricing will apply per week, 20 December 2021 – 15 January 2022.6
The person submitting the form must be an authorised person (such as a managing partner, company secretary, trustee or office holder) or a person acting as an agent.
When you visit the Post Office, please provide proof of ID and:
- Written authorisation to act on behalf of the business or organisation: must be on official letterhead and include the full name and residential address of the person submitting the form and be signed by an authorized person of the business or organisation
- For a business: an original or certified copy of the Business Registration Certificate
- For a club or association: certified minutes of the Annual General Meeting appointing the office-holders
- For a company or trustee: apply the company seal next to the signature on the form.
|Apply online or at the Post Office||Apply at the Post Office|
Apply online or at the Post Office
Apply at the Post Office