Personal

  • From $26.1
  • Hold mail addressed to your home – all you need to do is provide ID.

Concession

  • From $15.60.1
  • Ideal if you have a valid concession card (or you’re listed on someone else’s).2

Home office

  • $66 flat fee per month.3
  • Great if your business and home address are the same, or you have an SMSF or trust.4

Business

  • $132 flat fee per month.3
  • Perfect if you need to hold your business, organisation, company, school or NFP mail.4

How it works

Mail Hold is a great way to keep your mail from building up in your letterbox when you’re holidaying, taking an extended break or putting work on pause for a bit.

While active, your letters and parcels will be securely stored by Australia Post. When your Mail Hold service ends, your mail will be delivered as addressed – the next business day or as soon as possible.

  • Hold eligible letters and parcels from 1 week to 12 months.
  • Add up to 6 names on your application (e.g. those you live with, your business’ other trading names, your legal name before marriage).
  • Extend your service, change or cancel at any time.
Mail hold prices
Applicant First week Additional weeks
Personal

First week

$26

Additional weeks

$6

Mail hold prices
Applicant First week Additional weeks
Concession

First week

$15.60

Additional weeks

$3.60

Seasonal pricing

Heading off over Christmas? If you’re taking a holiday from your business or company, school, charity, not-for-profit (NFP), or you operate a business from home, have a Self-Managed Super Fund (SMSF) or trust, you may qualify for a reduced rate on your Mail Hold service.

Seasonal pricing will apply per week, 20 December 2020 – 15 January 2021.6

Mail hold prices
Applicant Flat monthly fee Seasonal per week6
Home Office

Flat monthly fee

$66

Seasonal per week6

$16.50

Mail hold prices
Applicant Flat monthly fee Seasonal per week6
Business

Flat monthly fee

$132

Seasonal per week6

$33

Business proof of eligibility

The person submitting the form must be an authorised person (such as a managing partner, company secretary, trustee or office holder) or a person acting as an agent.

When you visit the Post Office, please provide proof of ID and:

  • Written authorisation to act on behalf of the business or organisation: must be on official letterhead and include the full name and residential address of the person submitting the form and be signed by an authorized person of the business or organisation
  • For a business: an original or certified copy of the Business Registration Certificate
  • For a club or association: certified minutes of the Annual General Meeting appointing the office-holders
  • For a company or trustee: apply the company seal next to the signature on the form.
     

Proving your identity

You need to prove your identity when applying for your Mail Hold. If you’re a Personal Mail Hold customer, the kind of ID you have may influence how you apply.

Proving your identity
Apply online or at the Post Office Apply at the Post Office

Apply online or at the Post Office

  • Australian driver licence
  • Australian passport
  • Foreign passport with Australian visa
  • Australian birth certificate
  • Australian citizenship certificate
  • ImmiCard
  • Digital iDTM

Apply at the Post Office

  • A document with your name and Australian residential address (like utility notice), and
  • A document with your signature (eg. a Keypass or Statutory Declaration)

Important information

Read the Mail Redirection and Mail Hold Terms & Conditions.

Find out how we're protecting your privacy in relation to our services.

1 Price is for 1 week at the relevant rate.

2 If others are listed on your application please provide a valid concession card for each person. Please apply for your Concession Mail Hold at the Post Office.

3 Price is per month at the relevant rate.

4 Please apply for your Home office or Business Mail Hold at the Post Office.

5 This card has the cardholder's name printed on it. If others are listed on your application please provide a valid concession card for each person.

6 Mail Hold weekly rate for Business and Home office customers. Price is per week at the listed rate and valid 20 December 2020 – 15 January 2021.