Personal
- From $28.1
- For letters and parcels addressed to your home.
Mail hold service
Mail hold service
Mail hold ensures your letters and parcels are securely stored by Australia Post. When your service ends, your mail is delivered as addressed on the next business day or as soon as possible.
- Choose a timeframe from 1 week to 12 months for your letters and parcels to be held.
- Include up to 6 names on your application (e.g. people you live with, your legal name before marriage, chosen English name or alias).
- Easily extend, alter or cancel your service.
- Apply for concession service if you have a valid concession card.
Choose from 3 mail hold options
Choose from 3 mail hold options
Concession
- From $16.80.1
- Ideal if you have a valid concession card, or you’re listed on someone else’s card.2
Home office
- $72 per month.3
- Choose this if you have a home office, SMSF or trust.4
Are you a business customer?
Are you a business customer?
Apply for a period of 1 week to 12 months online or at your local Post Office.
You will need to provide proof of identity when you apply.
| Applicant | First week | Additional weeks |
|---|---|---|
| Personal | First week $28 |
Additional weeks $6.50 |
If you have a valid concession card, or you’re listed as a dependant on someone else’s card, you may be eligible for a reduced rate.2
You must apply in-person at the Post Office and provide proof of identity and your concession card.
| Applicant | First week | Additional weeks |
|---|---|---|
| Concession | First week $16.80 |
Additional weeks $3.90 |
If you operate a home business, trust or Self-Managed Super Fund (SMSF) from home, you may be eligible for a reduced fee on your mail hold service.
Apply at a Post Office with photo ID showing your residential mailing address and:
- Home office: a business certificate statement or tax statement.
- Trust (individual or company trust): a trust statement with your residential mailing address.
- Self-Managed Super Fund: an SMSF statement with your residential mailing address.
| Applicant | Flat monthly fee |
|---|---|
| Home office | Flat monthly fee $72 |
Read the mail redirection and mail hold terms and conditions and how we're protecting your privacy.
1 Price is for 1 week at the relevant rate.
2 If the application form is for multiple persons at the same address, a valid concession card must be produced for each individual to gain a concession for the service.
3 Price is per month at the relevant rate.
4 Apply for Home office at the Post Office.
