A Post Office in your pocket

Our mobile app makes tracking and managing your deliveries easy. Use it to track your parcels, redirect them if required, get delivery notifications and more. Available for free on the App Store for Apple devices and Google Play for Android devices. Download it on your smart phone, tablet or smart watch.

  • Track your parcels in one easy location¹
  • Get estimated delivery dates
  • Add nicknames to each item for easy identification
  • Find nearby Post Offices and opening hours, as well as street posting boxes
  • Easily pay eligible bills with Post Billpay, using your credit card, or PayPal
  • Sign up to a MyPost account
Array of screen shots from the Australia Post App

Once you're logged into MyPost, use the app to:

  • Get push notifications for your deliveries
  • View extra tracking information, such as 'sender' and 'delivery address'
  • Sign up for free alternative delivery addresses including 24/7 Parcel Lockers and Parcel Collect to get your parcels when and where you want²
  • Collect Parcel Locker deliveries using your phone, Apple Watch or Android Smartwatch
  • Speed up parcel collection at a Post Office by using a QR code to help staff find your parcel quicker
  • Request to have eligible parcels left in a safe location
  • Redirect parcels while they're on the way, to a Post Office, Parcel Locker, PO Box or new street address³
  • Access your existing Help & Support enquiries

Download now

 

¹ Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service.

² Terms and conditions apply. Collection time limits apply. Fees and charges will apply to carriers other than Australia Post and StarTrack to lodge parcels under the Parcel Locker and Parcel Collect (post office) services. This cost may be passed on to customers.
You have 48 hours to collect your parcel once it has arrived at a Parcel Locker, or 10 business days to collect once it has arrived at a Parcel Collect (Post Office) location. Post Offices will accept parcels up to 22kg and not greater than 105cm in one dimension. Letters and standard mail that can be delivered to your letterbox, including Express Post letters, will not be accepted. Please refer to the full terms and conditions for further details.

³ The option to have your parcel left in a safe place will only be available if the sender has agreed to allow it. This applies to parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account.

Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location.