Log in to your account and access these great features

The AusPost app makes it easy and safe to manage your deliveries. Download today using your smartphone, tablet or smartwatch.

Trusted notifications

Receive instant, legitimate and trusted notifications.

Automatic parcel tracking

Get automatic parcel tracking when you shop online – no need to add tracking numbers1.

Track and manage deliveries

Easily track and manage all your deliveries in one place without checking emails.

Set delivery preferences

Request parcels be left in a safe place2 or redirect while in transit3.

Proof of delivery

View photos of where your parcel is left (if eligible).

2-hour delivery window

Set your preferences to receive 2-hour delivery windows where available4.

Sharing collection authority

Authorise someone else to collect a parcel for you from the Post Office.

Collection QR code

Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card5).

Contactless collection

Collect parcels from a free 24/7 Parcel Locker6 for an entirely contactless experience - only with the app.

Download the AusPost app now

More benefits when using the AusPost app

From delivery preferences to accessing collection points, the AusPost app provides a range of services to help you send and receive your parcels, and much more.

Download the AusPost app now

Scam alerts

If you think you’ve been scammed, call iDCare on 1800 595 160, or read our scam alerts information. 

To get trusted, accurate and legitimate delivery notifications from us – and not from scammers – download the AusPost app.

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1 The shipping information provided by the sender of your parcel must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Learn more about parcel matching.

2 Terms and conditions apply. The service is only available for deliveries to an address that is accessible and to a requested delivery location where it is safe to leave parcels. Parcels that do not require a signature will be left in a place our delivery drivers deem to be safe. Learn more about leaving a parcel in a safe place.

3 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location. Learn more about Parcel Redirection.

4 Notifications are sent when the driver loads your item onto their vehicle for delivery that day. You may also receive an SMS that lets you know a 2-hour time window for delivery that day and/or if the postie's been delayed. Learn more about tracking notifications.

5 Physical cards are still left by our Posties if your parcels can’t be matched.

6 Terms, conditions and collection time limits apply. You have 48 hours to collect your parcel from a Parcel Locker, 10 business days to collect from a participating Parcel Collect (Post Office) location, and 30 days from a PO Box. Size limits apply. View full terms and conditions.