A Post Office in your pocket

Our mobile app makes it easy to track and manage your deliveries from your smartphone, tablet or smartwatch. Plus, it’s free!

 

Basic features

  • Track your parcels in one easy location¹
  • Get estimated delivery dates
  • Add nicknames to each item for easy identification
  • Find nearby Post Offices and opening hours, as well as street posting boxes
  • Easily pay eligible bills with Post Billpay with your credit card or PayPal
  • Sign up to a free MyPost account which gives you access to Enhanced Features.
     

Enhanced features

  • Access to any of our collection points, like a free 24/7 Parcel Locker or Post Office (using Parcel Collect) to get your parcels when and where you want them²
  • Collect Parcel Locker deliveries using your phone, Apple Watch or Android Smartwatch
  • Speed up parcel collection at a Post Office by using a QR code that will help staff find your parcel faster
  • Request to have eligible parcels left in a safe location if you’re not home3
  • Redirect a parcel to a Post Office, Parcel Locker, PO Box or new street address4 - even while it’s on its way to you
  • View your existing Help & Support enquiries

Download now

 

¹ Track events will vary depending on the service used and how your item is lodged and delivered. Learn more about our tracking service

² Terms, conditions and collection time limits apply. You have 48 hours to collect your parcel from a Parcel Locker, 10 business days to collect from a participating Parcel Collect (Post Office) location, and 30 days from a PO Box. Size limits apply. View full terms and conditions

³ Terms and conditions apply. The service is only available for deliveries to an address that is accessible and to a requested delivery location where it is safe to leave parcels. Parcels that do not require a signature will be left in a place our delivery drivers deem to be safe. Learn more about Safe Drop

4 Parcel redirection is only available for parcels in transit and addressed to a street address. Additionally, the shipping information provided by the sender must include your registered email address, mobile number, or other details that allow us to match the parcel to your MyPost account. Changing your delivery address may result in a delay in delivery, depending on the location. Learn more about Parcel Redirection