The top business strategy driving supply chain leaders
Read how Supply Chain Leaders across various industries are focusing on digital to drive business growth in this time of continuous change.
Latest insights
Latest insights
ID verification made even easier
Australia Post’s Digital iD has been integrated with DocuSign – making it simpler for customers to access services that need signatures in one step on their smartphone.
A better read on the future of libraries
From live-streaming story-time to posting items to library members, learn how libraries plan to keep adapting to the digital, on-demand age.
Digital iD partnerships encourage online choice and confidence
As the number of online transactions grows, so does the need to verify who you are dealing with. Through its digital identity platform, Australia Post is working with a number of providers to create a secure solution for consumers, businesses and government. Margo Stephen, Head of Australia Post’s Digital iD shares how.
How organisations big and small can step up cyber security
Fraud rises in times of disruption. Learn more about what you can do to help keep your organisation and citizens safer.
The value of mail digitisation in a pandemic and beyond
When social distancing turned entire workforces into virtual teams, enterprises and governments had to find a new way of distributing inbound mail to the right people and functions. Here’s how Decipha stepped in to offer a digitised mail solution.
Finding the right channel mix for inclusive government service delivery
Governments are increasingly shifting to digital channels to keep up with citizen expectations. But is simply moving everything online a viable solution? Deloitte’s Byron Riessen and Australia Post’s Regis Bauchiere share their insights on access and engagement.
Why speed is the least interesting feature of the NPP
Speed is the first thing that’s associated with the NPP but its design is also meant to spark innovative thinking around business processes and the customer experience.
Australia’s cardless future: The new payment platforms driving our digital economy
Australians have quickly embraced ‘tap and go’ payments in bricks and mortar stores but our payment future could be cardless – not just cashless.
The next wave of tech powering Australia’s digital economy
In the near future we could be using virtual assistants to run our lives, voice technology to inform our buying decisions and connected devices to manage everything else.
The innovators of the digital economy
Transforming from a postal organisation into an international eCommerce business, Australia Post has invested in the building blocks of eCommerce to help its customers ride the wave of digital disruption.
Four global insights that could shape Australia’s digital licensing framework
Digital licensing requires a major shift in consumer habits, and business and government processes.
Licences vs. identity: Rethinking the real purpose of digital licensing
Many digitisation efforts today revolve around identity rather than licensing. This could mean that we’re missing a big opportunity to meet consumer needs.
Opening up the barcode
The next generation of bill payers expect to make cashless payment transactions via their mobile phones. Here’s how billers can get ready.