A Business Credit Account is a quick and easy way to manage your deliveries and access a range of handy services to help your business grow. It’s free to apply. Once approved, you can charge the following products and services to your account:

  • letter and parcel services
  • postage meter resets
  • pre-paid envelopes and satchels (including Express Post)
  • courier service
  • packaging
  • mail redirection and mail holding services
  • data and marketing solutions
  • stationery and office supplies.

Get started

1. Fill out an application form

Download and complete the Business Credit Account application form (PDF 559kB) or pick one up from your local Post Office.

If you'd prefer to make payments via direct debit, download and complete our Direct Debit Authority form (PDF 58kB).

2. Send it to us

Send your completed application form (and Direct Debit Authority form if required) to:

Credit Management
Attention: Credit Analysis Team
Australia Post
GPO Box 2137
Melbourne VIC 3001

Alternatively, email a PDF version to newcreditaccount@auspost.com.au

Please read the Business Credit Account terms and conditions (PDF 144kB) before submitting your application form.

Got a question? Contact us on newcreditaccount@auspost.com.au or call 13 11 18.

Manage your account online

Once your account is set up, you can choose to access it 24/7 with an online My Business Account. An online account lets you:

  • Manage your details or contact us with a few clicks of your mouse

  • Pay your Australia Post tax invoices online (you can even pre-pay) easily and securely

  • Access current and previous tax invoices to view or download in easy to use formats (PDF or CSV) 

  • Review and reconcile your transactions in one central place 

  • Access 13 months of processed payment history and over 4 years of your account balance history 

Things to know

1 Accounts on credit terms of 14 days or less will incur a late payment fee of 0.2% of the amount due and payable as at the date of each invoice we send you. Accounts on credit terms greater than 14 days will incur a late payment fee of 1.5% of the amount due and payable as at the date of each invoice we send you.

For full details, please refer to section 6 of our Business Credit Account terms and conditions (PDF 140kB).