If your eligible1 parcel’s on its way, you can redirect it to a new address for free.

Here's how it works:

1. Check if redirection is available for your delivery

We’ll let you know if you can redirect your delivery via the tracking page on our website, and in any tracking emails we send you.

2. Log in to MyPost

You can only request redirection for parcels if you have a MyPost account. Log in to view your track list and your delivery options.

3. Request your redirection

If your parcel is eligible for redirection, you’ll be able to choose it as your delivery option from your MyPost track list – just follow the steps.

Tips for redirecting your parcels