How it works

Mail Redirection forwards your personal or business mail from your old address directly to your new address.

  • Redirect eligible letters and parcels for 1, 3, 6 or 12 months.
  • Add up to 6 names to your application (e.g. people you live with, your legal name before marriage, chosen English name or alias).
  • Opt-in to notify selected entities such as your insurers and energy providers of your new address3.
  • Extend, change or cancel your service.

Note: If you’re in charge of a deceased estate, a victim of domestic violence or impacted by a natural disaster within Australia, you may be eligible for a free 12-month mail redirection.