Send money from an Australia Post outlet

1. Head in-store

Head to the counter at a participating Post Office with your Australian mobile number and one of the below forms of valid ID:

  • Australian Driver's License
  • Passport1
  • Australia Proof of Age card2.
2. Get a quote

Get a free quote – we’ll tell you the exchange rate and any applicable fees upfront.

3. Confirm recipient

Confirm who you’re sending to and your money is on its way.

There is no need to prefill any forms - you will only be required to fill out a Western Union brochure (PDF 514kB) at the counter if you are a new sender or transferring funds to a new receiver.

Prefer to send money online?

Send money from the convenience of your online device and finalise payment in-store4 or online.

  1. Log in3 to the Western Union Money Transfer Service and choose 'Send money now'. (If you don't have an account, you can register for free.)3
  2. Enter your transfer amount and select a destination country.
  3. Choose your preferred delivery method.
  4. Enter your receiver's details.
  5. Pay for your transfer either in-store4 or online.

Flexibility to choose how your recipient will collect the money transfer

There are a number of options you can choose from when sending funds overseas:

  • Directly to a bank account, available within 1hr – 2 business days5 across 80+ countries.8 The fee is paid by the sender.9 Unlike bank transfers, there are no costly surprises7.
  • Mobile wallet , available within 1hr – 2 business days5 by using the receiver's mobile number.10

1 Passport must be in English.

2 South Australian Proof of Age Cards not accepted.

3 Should you click on links to Western Union, you will be leaving the Australia Post site and be directed to the Western Union site to transfer your money. Please see the terms and conditions of the Western Union site for further details.

In-store payments available for transactions staged via the Western Union app. Payment must be made at a participating Australia Post outlet within 24 hours of staging.

5 Funds may be delayed or services unavailable based on certain factors, including the amount sent, destination country, currency availability, regulatory issues, identification requirements, agent location hours, differences in time zones, and selection of delayed delivery options. Additional restrictions may apply. Please see the terms and conditions of the Western Union site for more details.

6 Network data as of 31 March 2020.

7 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fee and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes, if any.

8 Visit the Western Union website for the complete list of countries for direct-to-bank service.

9 Please contact any Western Union Agent for fee to send different amounts to different countries.

10 Visit the Western Union website for the complete list of countries and mobile operators for mobile phone service. Funds will be paid to receiver's mobile wallet account provider for credit to account tied to receiver's mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash.