1 in 5 Australians - that's about 4 million of us - currently live with a disability. That's a big number, and one that's going to grow as Australia's population ages.

Some of the conditions that can make it hard for people to use the web include:

  • vision or hearing impairment
  • dementia
  • arthritis
  • attention deficit disorder
  • dyslexia

At Australia Post we do our best to make sure everyone can easily access all of our information and services. 

Our policy is for everything we do to be aligned with the AA standard under the World Wide Web Consortium's (otherwise known as W3C) Web Content Accessibility Guidelines (WCAG) 2.0

All our websites and apps are optimised to be accessible and we're continually testing and improving them to meet accessibility needs.

Help us to be more accessible

Please let us know if:

  • you have a disability, and you're having trouble using one of our sites or apps
  • you've seen something we could improve for people using assistive technologies like screen readers

How to contact us