If your enquiry is about the delivery of essential medication, please contact us as soon as you think your item is running late or missing.
For all other domestic deliveries, please wait until 10 business days after the expected delivery date before making a late item enquiry. You can get the expected delivery date by tracking your parcel using the AusPost app or our online tracking tool.
Please see our domestic updates for info on the latest issues affecting deliveries within Australia.