Home isn’t your only delivery address

With an Australia Post PO Box, you can send your eligible parcels2 to a private address that doesn’t have to change.

Bonus free 6-month mail redirection

First time leasing a PO Box? Simply lodge a mail redirection application in-store when you collect your PO Box Keys and receive 6 months mail redirection on us.5

How it works

You can get a PO Box for up to 1 year at a pro-rata rate until 31 March. A PO Box costs $20 to set up, with annual charges starting from $139 or $44 for customers eligible for a reduced rate.6

Upgrade to a PO Box Plus for an annual fee of $247 to enjoy up to 50 eligible deliveries per billing year from other carriers,3 not just Australia Post and StarTrack4.

1. Apply online with MyPost or in-store

Log in to your MyPost account to apply for a PO Box online or download this form (PDF 4.13MB) and visit us in-store today.

Don’t have a MyPost account? It makes managing your deliveries easy and it’s free. Download the Australia Post app to set up your MyPost account now.

2. Shop online

At the online checkout, enter your PO Box as your delivery address.

If you have the PO Box Plus feature, you can enter your unique ‘Suite’ address corresponding to your PO Box.

3. Collect your parcel

Subscribe to our free Mail2Day service when you set up your PO Box, and we’ll let you know by email when there’s an item in your PO Box.

With 24/74 access to your PO Box, you can pick up your parcels whenever you like.

Get more with PO Box Plus.

More parcels. More often.

Find a PO Box near you

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Tips for online shoppers

Here are some tips to help you get more out of your PO Box:

1 If your parcel is too large to fit in your PO Box, we’ll leave you a key so you can collect it from a PO Box red door. Parcel delivery via red doors is subject to size and availability restrictions. Parcels that can’t be delivered using a red door box will be given a card advising collection from your Post Office. Red door boxes are available at participating Post Offices.

Fees and charges may apply to carriers other than Australia Post and StarTrack to deliver parcels to PO Box services. Carriers may pass this cost on to customers.

3 If  your parcel is not collected within 30 days, your parcel may be returned to the sender. Speak to your Post Office if you are unable to collect items within 30 days.

4 Please check at your individual PO Box location, as access times can vary.

5 Free 6-month mail redirection for new leases from your street address to your new PO Box (not from one PO Box to another PO Box). Lodge your mail redirection application in-store when you collect your new PO Box keys.

6 Reduced Rate – applies where Australia Post does not provide mail delivery to that customer’s address (residential or business). The Reduced Rate will not apply where that customer (a) resides on a houseboat or other water vessel, or (b) where the customer's address (residential or business) is located on a private road (such as caravan park, gated community, retirement village or defence force barracks etc).

7  The annual fee for PO Box Plus is $24 which is pro-rated and billed at $2 per month depending on which month you sign up.

8 PO Box Plus is only available at participating Post Offices. PO Box Plus service is for non-business use only.

9 Cannot be used for third party items requiring photo ID and/ or personal signature of addressee, or for articles delivered outside of Post Office opening hours. Size and weight limits apply. Limit of 50 third party articles per PO Box billing year. An additional fee of $3 will apply for each additional third party article received within the PO Box billing year once the included allowance of 50 has been reached.

10 Only Registered Post services and ID on Delivery products (IDOD) will still require a signature on collection.