Letter deliveries have changed

From 15 April 2024, estimated delivery timeframes for regular and priority letters have changed. Please note, letters may be delivered earlier than the timeframes shown on our website as we make progressive delivery model changes across the country through to the end of 2025.

Learn more

If you're a charity, use Charity Mail

If you're an income tax exempt charity or an organisation endorsed as a deductible gift recipient (DGR), Charity Mail offers lower prices for fundraising or promotional mailings (300 items or more).

As well as Priority delivery, Charity Mail offers the option of a lower cost Regular timetable for non-time critical mail.

Benefits

With Charity Mail, you can send 'Small' or 'Large' items:

Mail Sizes
  Small   Large
Maximum weight

Small

125g 

Large

 250g
Minimum size

Small

88 x 138mm 

Large

N/A 
Maximum size

Small

130 x 240mm 

Large

260 x 360mm 
Maximum thickness

Small

5mm 

Large

20mm 

Please note:

  • All items must carry a barcode
  • All items must be sorted into particular postcode ranges
  • 'Large' items use Regular timetable only

Get started

To be eligible for the service, you must be endorsed by the Australian Taxation Office (ATO) as an income tax exempt charity (ITEC) or as a deductible gift recipient (DGR).

To start using Charity Mail, complete a Charity Mail application form (PDF 100kB) and email it, with a copy of the 'Notice of endorsement for charity tax concessions' document from the ATO, to charitymail@auspost.com.au.

On approval, we will send you an 8-digit identification number to use on all your mailouts.

Delivery timetables

Charity Mail may be sent via either Regular or Priority speed. Please see the following delivery timetable:

Charity Mail timetable (PDF 181kB)