24 December 2020

Australia Post monthly reported volume changes for letters, parcels and workforce movement.

Letter volume changes

2019/20 - Fourth quarter

Domestic Letters (Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).

Letter volume changes
  April 2020 May 2020 June 2020

Domestic Letters

National

April 2020

-28%

May 2020

-36%

June 2020

-9%
NSW & ACT

April 2020

-29%

May 2020

-36%

June 2020

-15%
VIC & TAS

April 2020

-26%

May 2020

-36%

June 2020

-10%
QLD

April 2020

-19%

May 2020

-37%

June 2020

4%
SA & NT

April 2020

-46%

May 2020

-30%

June 2020

0%
WA

April 2020

-37%

May 2020

-39%

June 2020

-4%
International Letters

April 2020

-50%

May 2020

-46%

June 2020

-30%

Notes:

  1. June 2020: 14% decrease in addressed mail and 13% increase in unaddressed mail (e.g. reflecting local government engagement with constituents).
  2. International: Inbound & outbound letters, regulated inbound packets.

2020/21

Domestic Letters (including breakdown of Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).

Letter volume changes
  July 2020 August 2020 September 2020 October 2020 November 2020

Domestic Letters

National

July 2020

-19%

August 2020

-17%

September 2020

-8%

October 2020

-9%

November 2020

-10%

NSW & ACT

July 2020

-19%

August 2020

-20%

September

-13%

October 2020

-16%

November 2020

-10%

VIC & TAS

July 2020

-23%

August 2020

-18%

September

-10%

October 2020

-10%

November 2020

-13%

QLD

July 2020

-13%

August 2020

-12%

September

-12%

October 2020

10%

November 2020

-10%

SA & NT

July 2020

-14%

August 2020

-16%

September

-14%

October 2020

-21%

November 2020

-3%

WA

July 2020

-16%

August 2020

-5%

September

-16%

October 2020

-12%

November 2020

1%

Total Addressed National

July 2020

-20%

August 2020

-18%

September

-11%

October 2020

-12%

November 2020

-11%

NSW & ACT

July 2020

-18%

August 2020

-17%

September

-10%

October 2020

-17%

November 2020

-9%

VIC & TAS

July 2020

-25%

August 2020

-19%

September

-14%

October 2020

-13%

November 2020

-14%

QLD

July 2020

-17%

August 2020

-17%

September

-12%

October 2020

13%

November 2020

-10%

SA & NT

July 2020

-18%

August 2020

-17%

September

-8%

October 2020

-15%

November 2020

-4%

WA

July 2020

-17%

August 2020

-14%

September

-8%

October 2020

-19%

November 2020

-7%

Total Unaddressed National

July 2020

-11%

August 2020

-13%

September

7%

October 2020

1%

November 2020

-8%

NSW & ACT

July 2020

-20%

August 2020

-31%

September

-24%

October 2020

-13%

November 2020

-12%

VIC & TAS

July 2020

-7%

August 2020

-9%

September

18%

October 2020

22%

November 2020

-11%

QLD

July 2020

-8%

August 2020

-6%

September

50%

October 2020

7%

November 2020

-11%

SA & NT

July 2020

13%

August 2020

-12%

September

-40%

October 2020

-46%

November 2020

6%

WA

July 2020

-14%

August 2020

28%

September

-40%

October 2020

39%

November 2020

31%

International Letters

July 2020

-43%

August 2020

-49%

September

-41%

October 2020

-38%

November 2020

-39%

Notes:

  1. International: Inbound & outbound letters, regulated inbound packets

Domestic parcel volume changes

(relative to the equivalent month in the prior year)

Domestic parcel volume changes
  April 2020 May 2020 June 2020 July 2020 August 2020 September 2020 October 2020 November 2020

National – Australia Post branded

April 2020

64%

May 2020

49%

June 2020

51%

July 2020

54%

August 2020

47%

September 2020

59%

October 2020

55%

November 2020

43%

National – StarTrack branded

April 2020

3%

May 2020

-1%

June 2020

27%

July 2020

14%

August 2020

9%

September 2020

24%

October 2020

10%

November 2020

18%

Notes:

  1. These figures do not include International parcels.

Workforce statistics

National Workforce movement of staff (percentage change from previous month shown in brackets)

Workforce statistics
  June 2020 July 2020 August 2020 September 2020 October 2020 November 2020

Employees

June 2020

37,399 (0%)

July 2020

37,188 (-1%)

August 2020

37,531 (1%)

September 2020

37,361 (0%)

October 2020

38,534 (3%)

November 2020

40,610 (5%)

PDOs (included in Employees)

June 2020

11,803 (0%)

July 2020

11,841 (0%)

August 2020

11,936 (1%)

September 2020

11,853 (0%)

October 2020

12,139 (2%)

November 2020

12,889 (6%)

Casuals (included in Employees)

June 2020

2,462 (0%)

July 2020

2,483 (0%)

August 2020

2,513 (1%)

September 2020

2,981 (2%)

October 2020

4,086 (37%)

November 2020

5,996 (47%)

Contractors

June 2020

42,000 (0%)

July 2020

42,000 (0%)

August 2020

42,000 (0%)

September 2020

42,000 (0%)

October 2020

42,000 (0%)

November 2020

42,000 (0%)

Total

June 2020

79,399 (0%)

July 2020

79,188 (0%)

August 2020

79,531 (0%)

September 2020

79,361 (0%)

October 2020

80,534 (1%)

November 2020

82,610 (3%)

Notes:

  1. Employees: includes all permanent, fixed term and casual employees directly employed by the Australia Post Group (Australia Post and wholly owned subsidiaries). Includes PDOs.
  2. PDOs: includes all permanent, fixed term and casual PDO employees.
  3. Contractors: covers Australia Post Group’s extended workforce, and is a rounded figure as total numbers are not definitive. For example, staff numbers at Licensed Post Offices vary and are controlled by individual licensees, not Australia Post.