27 July 2021

Australia Post monthly reported volume changes for letters, parcels and workforce movement.

Letter volume changes

2019/20 - Fourth quarter

Domestic Letters (Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).

Domestic Letters

Domestic letters
  National NSW & ACT VIC & TAS QLD SA & NT WA

April 2020

National

-28%

NSW & ACT

-29%

VIC & TAS

-26%

QLD

-19%

SA & NT

-46%

WA

-37%

May 2020

National

-36%

NSW & ACT

-36%

VIC & TAS

-36%

QLD

-37%

SA & NT

-30%

WA

-39%

June 2020

National

-9%

NSW & ACT

-15%

VIC & TAS

-10%

QLD

4%

SA & NT

0%

WA 

-4%

International Letters

International Letters

April 2020

-50%

May 2020

-46%

June 2020

-30%

Notes:

  1. June 2020: 14% decrease in addressed mail and 13% increase in unaddressed mail (e.g. reflecting local government engagement with constituents).
  2. International: Inbound & outbound letters, regulated inbound packets.

2020/21

Domestic Letters (including breakdown of Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).

Domestic Letters

Domestic letters
  National NSW & ACT VIC & TAS QLD SA & NT WA

July 2020

National

-19%

NSW & ACT

-19%

VIC & TAS

-23%

QLD

-13%

SA & NT

-14%

WA

-16%

August 2020

National

-17%

NSW & ACT

-20%

VIC & TAS

-18%

QLD

-12%

SA & NT

-16%

WA

-5%

September 2020

National

-8%

NSW & ACT

-13%

VIC & TAS

-10%

QLD

-12%

SA & NT

-14%

WA 

-16%

October 2020

National

-9%

NSW & ACT

-16%

VIC & TAS

-10%

QLD

-10%

SA & NT

-21%

WA 

-12%

November 2020

National

-10%

NSW & ACT

-10%

VIC & TAS

-13%

QLD

-10%

SA & NT

-3%

WA

1%

December 2020

National

-8%

NSW & ACT

-5%

VIC & TAS

-10%

QLD

-13%

SA & NT

-2%

WA

-9%

January 2021

National

-19%

NSW & ACT

-12%

VIC & TAS

-19%

QLD

-36%

SA & NT

-13%

WA

2%

February 2021

National

-7%

NSW & ACT

-11%

VIC & TAS

-8%

QLD

-10%

SA & NT

-17%

WA

32%

March 2021

National

-3%

NSW & ACT

-3%

VIC & TAS

2%

QLD

-15%

SA & NT

-1%

WA

21%

April 2021

National

-4%

NSW & ACT

-5%

VIC & TAS

-6%

QLD

2%

SA & NT

-11%

WA

0%

May 2021

National

7%

NSW & ACT

15%

VIC & TAS

0%

QLD

5%

SA & NT

-3%

WA

5%

June 2021

National

3%

NSW & ACT

9%

VIC & TAS

1%

QLD

-4%

SA & NT

4%

WA

2%

Total Addressed

Total Addressed
  National NSW & ACT VIC & TAS QLD SA & NT WA

July 2020

National

-20%

NSW & ACT

-18%

VIC & TAS

-25%

QLD

-17%

SA & NT

-18%

WA

-17%

August 2020

National

-18%

NSW & ACT

-17%

VIC & TAS

-19%

QLD

-17%

SA & NT

-17%

WA

-14%

September 2020

National

-11%

NSW & ACT

-10%

VIC & TAS

-14%

QLD

-12%

SA & NT

-8%

WA 

-8%

October 2020

National

-12%

NSW & ACT

-17%

VIC & TAS

-13%

QLD

13%

SA & NT

-15%

WA 

-19%

November 2020

National

-11%

NSW & ACT

-9%

VIC & TAS

-14%

QLD

-10%

SA & NT

-4%

WA

-7%

December 2020

National

-7%

NSW & ACT

-5%

VIC & TAS

-13%

QLD

-3%

SA & NT

-1%

WA

-8%

January 2021

National

-20%

NSW & ACT

-17%

VIC & TAS

-25%

QLD

-18%

SA & NT

-21%

WA

-15%

February 2021

National

-15%

NSW & ACT

-14%

VIC & TAS

-18%

QLD

-16%

SA & NT

-16%

WA

-4%

March 2021

National

-7%

NSW & ACT

-5%

VIC & TAS

-6%

QLD

-22%

SA & NT

-9%

WA

11%

April 2021

National

-11%

NSW & ACT

-11%

VIC & TAS

-10%

QLD

-13%

SA & NT

-20%

WA

-11%

May 2021

National

1%

NSW & ACT

5%

VIC & TAS

-2%

QLD

-3%

SA & NT

-1%

WA

-2%

June 2021

National

-2%

NSW & ACT

-2%

VIC & TAS

-1%

QLD

-2%

SA & NT

-5%

WA

-6%

Total Unaddressed

Total Unaddressed
  National NSW & ACT VIC & TAS QLD SA & NT WA

July 2020

National

-11%

NSW & ACT

-20%

VIC & TAS

-7%

QLD

-8%

SA & NT

13%

WA

-14%

August 2020

National

-13%

NSW & ACT

-31%

VIC & TAS

-9%

QLD

-6%

SA & NT

-12%

WA

28%

September 2020

National

7%

NSW & ACT

-24%

VIC & TAS

18%

QLD

50%

SA & NT

-40%

WA 

-40%

October 2020

National

1%

NSW & ACT

-13%

VIC & TAS

22%

QLD

7%

SA & NT

-46%

WA 

39%

November 2020

National

-8%

NSW & ACT

-12%

VIC & TAS

-11%

QLD

-11%

SA & NT

6%

WA

31%

December 2020

National

-13%

NSW & ACT

-6%

VIC & TAS

27%

QLD

-29%

SA & NT

-13%

WA

-12%

January 2021

National

-14%

NSW & ACT

15%

VIC & TAS

36%

QLD

-54%

SA & NT

52%

WA

79%

February 2021

National

23%

NSW & ACT

3%

VIC & TAS

87%

QLD

-3%

SA & NT

-22%

WA

133%

March 2021

National

15%

NSW & ACT

7%

VIC & TAS

53%

QLD

-5%

SA & NT

46%

WA

65%

April 2021

National

25%

NSW & ACT

30%

VIC & TAS

15%

QLD

23%

SA & NT

47%

WA

42%

May 2021

National

32%

NSW & ACT

70%

VIC & TAS

12%

QLD

17%

SA & NT

-8%

WA

39%

June 2021

National

19%

NSW & ACT

66%

VIC & TAS

11%

QLD

-7%

SA & NT

27%

WA

25%

International Letters

International Letters

July 2020

-43%

August 2020

-49%

September 2020

-41%

October 2020

-38%

November 2020

-39%

December 2020

-50%

January 2021

-38%

February 2021

-33%
March 2021 -24%
April 2021 6%
May 2021 -6%
June 2021 -25%

Notes:

  1. International: Inbound & outbound letters, regulated inbound packets

Domestic parcel volume changes

(relative to the equivalent month in the prior year)

Domestic parcel volume changes
  National – Australia Post branded National – StarTrack branded

April 2020

National – Australia Post branded

64%

National – StarTrack branded

3%

May 2020

National – Australia Post branded

49%

National – StarTrack branded

-1%

June 2020

National – Australia Post branded

51%

National – StarTrack branded

27%

July 2020

National – Australia Post branded

54%

National – StarTrack branded

14%

August 2020

National – Australia Post branded

47%

National – StarTrack branded

9%

September 2020

National – Australia Post branded

59%

National – StarTrack branded

24%

October 2020

National – Australia Post branded

55%

National – StarTrack branded

10%

November 2020

National – Australia Post branded

43%

National – StarTrack branded

18%

December 2020

National – Australia Post branded

22%

National – StarTrack branded

28%

January 2021

National – Australia Post branded

51%

National – StarTrack branded

7%

February 2021

National – Australia Post branded

43%

National – StarTrack branded

12%
March 2021

National – Australia Post branded

30%

National – StarTrack branded

16%

April 2021

National – Australia Post branded

-13%

National – StarTrack branded

16%

May 2021

National – Australia Post branded

-16%

National – StarTrack branded

0%

June 2021

National – Australia Post branded

2%

National – StarTrack branded

-5%

Notes:

  1. These figures do not include International parcels.

Workforce statistics

National Workforce movement of staff (percentage change from previous month shown in brackets)

Workforce statistics
  Employees PDOs (included in Employees) Casuals (included in Employees) Extended Workforce Total

June 2020

Employees

37,399 (0%)

PDOs (included in Employees)

11,803 (0%)

Casuals (included in Employees)

2,462 (0%)

Extended Workforce

42,000 (0%)

Total

79,399 (0%)

July 2020

Employees

37,188 (-1%)

PDOs (included in Employees)

11,841 (0%)

Casuals (included in Employees)

2,483 (0%)

Extended Workforce

42,000 (0%)

Total

79,188 (0%)

August 2020

Employees

37,531 (1%)

PDOs (included in Employees)

11,936 (1%)

Casuals (included in Employees)

2,513 (1%)

Extended Workforce

42,000 (0%)

Total

79,531 (0%)

September 2020

Employees

37,361 (0%)

PDOs (included in Employees)

11,853 (0%)

Casuals (included in Employees)

2,981 (2%)

Extended Workforce

42,000 (0%)

Total

79,361 (0%)

October 2020

Employees

38,534 (3%)

PDOs (included in Employees)

12,139 (2%)

Casuals (included in Employees)

4,086 (37%)

Extended Workforce

42,000 (0%)

Total

80,534 (1%)

November 2020

Employees

40,610 (5%)

PDOs (included in Employees)

12,889 (6%)

Casuals (included in Employees)

5,996 (47%)

Extended Workforce

42,000 (0%)

Total

82,610 (3%)

December 2020

Employees

40,770 (0%)

PDOs (included in Employees)

12,843 (0%)

Casuals (included in Employees)

6,248 (4%)

Extended Workforce

42,000 (0%)

Total

82,770 (0%)

January 2021

Employees

40,333 (-1%)

PDOs (included in Employees)

12,799 (0%)

Casuals (included in Employees)

6,052 (-3%)

Extended Workforce

42,000 (0%)

Total

82,333 (-1%)

February 2021

Employees

38,629 (-4%)

PDOs (included in Employees)

12,222 (-5%)

Casuals (included in Employees)

4,179 (-31%)

Extended Workforce

42,000 (0%)

Total

80,629 (-2%)

March 2021

Employees

37,352 (-3%)

PDOs (included in Employees)

11,745 (-4%)

Casuals (included in Employees)

2,845 (-32%)

Extended Workforce

42,000 (0%)

Total

79,352 (-2%)

April 2021

Employees

37,428 (0%)

PDOs (included in Employees)

11,761 (0%)

Casuals (included in Employees)

2,681 (-5%)

Extended Workforce

42,000 (0%)

Total

79,428 (0%)

May 2021

Employees

36,989 (0%)

PDOs (included in Employees)

11,711 (0%)

Casuals (included in Employees)

2,374 (-11%)

Extended Workforce

42,000 (0%)

Total

78,989 (0%)

June 2021

Employees

37,738 (2%)

PDOs (included in Employees)

11,593 (-1%)

Casuals (included in Employees)

2,215 (-7%)

Extended Workforce

42,000 (0%)

Total

78,738 (1%)

Notes:

  1. Employees: includes all permanent, fixed term and casual employees directly employed by the Australia Post Group (Australia Post and wholly owned subsidiaries). Includes PDOs.
  2. PDOs: includes all permanent, fixed term and casual PDO employees.
  3. Extended Workforce: covers Australia Post Group’s extended workforce, and is a rounded figure as total numbers are not definitive. For example, staff numbers at Licensed Post Offices vary and are controlled by individual licensees, not Australia Post.