24 December 2020
Australia Post monthly reported volume changes for letters, parcels and workforce movement.
Letter volume changes
2019/20 - Fourth quarter
Domestic Letters (Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).
| April 2020 | May 2020 | June 2020 | ||
|---|---|---|---|---|
Domestic Letters |
National | April 2020 -28% |
May 2020 -36% |
June 2020 -9% |
| NSW & ACT | April 2020 -29% |
May 2020 -36% |
June 2020 -15% |
|
| VIC & TAS | April 2020 -26% |
May 2020 -36% |
June 2020 -10% |
|
| QLD | April 2020 -19% |
May 2020 -37% |
June 2020 4% |
|
| SA & NT | April 2020 -46% |
May 2020 -30% |
June 2020 0% |
|
| WA | April 2020 -37% |
May 2020 -39% |
June 2020 -4% |
|
| International Letters |
April 2020 -50% |
May 2020 -46% |
June 2020 -30% |
|
Notes:
- June 2020: 14% decrease in addressed mail and 13% increase in unaddressed mail (e.g. reflecting local government engagement with constituents).
- International: Inbound & outbound letters, regulated inbound packets.
2020/21
Domestic Letters (including breakdown of Addressed Mail and Unaddressed Mail) and International Letters (relative to the equivalent month in the prior year).
| July 2020 | August 2020 | September 2020 | October 2020 | November 2020 | ||
|---|---|---|---|---|---|---|
Domestic Letters |
National | July 2020 -19% |
August 2020 -17% |
September 2020 -8% |
October 2020 -9% |
November 2020 -10% |
| NSW & ACT | July 2020 -19% |
August 2020 -20% |
September -13% |
October 2020 -16% |
November 2020 -10% |
|
| VIC & TAS | July 2020 -23% |
August 2020 -18% |
September -10% |
October 2020 -10% |
November 2020 -13% |
|
| QLD | July 2020 -13% |
August 2020 -12% |
September -12% |
October 2020 10% |
November 2020 -10% |
|
| SA & NT | July 2020 -14% |
August 2020 -16% |
September -14% |
October 2020 -21% |
November 2020 -3% |
|
| WA | July 2020 -16% |
August 2020 -5% |
September -16% |
October 2020 -12% |
November 2020 1% |
|
| Total Addressed | National | July 2020 -20% |
August 2020 -18% |
September -11% |
October 2020 -12% |
November 2020 -11% |
| NSW & ACT | July 2020 -18% |
August 2020 -17% |
September -10% |
October 2020 -17% |
November 2020 -9% |
|
| VIC & TAS | July 2020 -25% |
August 2020 -19% |
September -14% |
October 2020 -13% |
November 2020 -14% |
|
| QLD | July 2020 -17% |
August 2020 -17% |
September -12% |
October 2020 13% |
November 2020 -10% |
|
| SA & NT | July 2020 -18% |
August 2020 -17% |
September -8% |
October 2020 -15% |
November 2020 -4% |
|
| WA | July 2020 -17% |
August 2020 -14% |
September -8% |
October 2020 -19% |
November 2020 -7% |
|
| Total Unaddressed | National | July 2020 -11% |
August 2020 -13% |
September 7% |
October 2020 1% |
November 2020 -8% |
| NSW & ACT | July 2020 -20% |
August 2020 -31% |
September -24% |
October 2020 -13% |
November 2020 -12% |
|
| VIC & TAS | July 2020 -7% |
August 2020 -9% |
September 18% |
October 2020 22% |
November 2020 -11% |
|
| QLD | July 2020 -8% |
August 2020 -6% |
September 50% |
October 2020 7% |
November 2020 -11% |
|
| SA & NT | July 2020 13% |
August 2020 -12% |
September -40% |
October 2020 -46% |
November 2020 6% |
|
| WA | July 2020 -14% |
August 2020 28% |
September -40% |
October 2020 39% |
November 2020 31% |
|
| International Letters | July 2020 -43% |
August 2020 -49% |
September -41% |
October 2020 -38% |
November 2020 -39% |
|
Notes:
- International: Inbound & outbound letters, regulated inbound packets
Domestic parcel volume changes
(relative to the equivalent month in the prior year)
| April 2020 | May 2020 | June 2020 | July 2020 | August 2020 | September 2020 | October 2020 | November 2020 | |
|---|---|---|---|---|---|---|---|---|
National – Australia Post branded |
April 2020 64% |
May 2020 49% |
June 2020 51% |
July 2020 54% |
August 2020 47% |
September 2020 59% |
October 2020 55% |
November 2020 43% |
National – StarTrack branded |
April 2020 3% |
May 2020 -1% |
June 2020 27% |
July 2020 14% |
August 2020 9% |
September 2020 24% |
October 2020 10% |
November 2020 18% |
Notes:
- These figures do not include International parcels.
Workforce statistics
National Workforce movement of staff (percentage change from previous month shown in brackets)
| June 2020 | July 2020 | August 2020 | September 2020 | October 2020 | November 2020 | |
|---|---|---|---|---|---|---|
Employees |
June 2020 37,399 (0%) |
July 2020 37,188 (-1%) |
August 2020 37,531 (1%) |
September 2020 37,361 (0%) |
October 2020 38,534 (3%) |
November 2020 40,610 (5%) |
PDOs (included in Employees) |
June 2020 11,803 (0%) |
July 2020 11,841 (0%) |
August 2020 11,936 (1%) |
September 2020 11,853 (0%) |
October 2020 12,139 (2%) |
November 2020 12,889 (6%) |
Casuals (included in Employees) |
June 2020 2,462 (0%) |
July 2020 2,483 (0%) |
August 2020 2,513 (1%) |
September 2020 2,981 (2%) |
October 2020 4,086 (37%) |
November 2020 5,996 (47%) |
Contractors |
June 2020 42,000 (0%) |
July 2020 42,000 (0%) |
August 2020 42,000 (0%) |
September 2020 42,000 (0%) |
October 2020 42,000 (0%) |
November 2020 42,000 (0%) |
Total |
June 2020 79,399 (0%) |
July 2020 79,188 (0%) |
August 2020 79,531 (0%) |
September 2020 79,361 (0%) |
October 2020 80,534 (1%) |
November 2020 82,610 (3%) |
Notes:
- Employees: includes all permanent, fixed term and casual employees directly employed by the Australia Post Group (Australia Post and wholly owned subsidiaries). Includes PDOs.
- PDOs: includes all permanent, fixed term and casual PDO employees.
- Contractors: covers Australia Post Group’s extended workforce, and is a rounded figure as total numbers are not definitive. For example, staff numbers at Licensed Post Offices vary and are controlled by individual licensees, not Australia Post.
