International delivery disruptions and service updates

Sudan
7 June 2023: Australia Post has temporarily suspended all postal services to and from Sudan due to civil unrest.

There are no other current updates for Africa.

Japan
24 June 2024: Items sent to and from some regions in Japan may experience delays due to an earthquake impacting delivery services.

India
31 May 2024: India customs has imposed a Know Your Customer (KYC) legal requirement, which mandates that government-recognised identity and address proof must be presented to customs during shipment clearance for items sent via International Courier to India. To avoid customs delays and for a smooth clearance process, ensure you inform your recipient to complete the KYC process with the customs authority. For more information, refer to our International Post Guide.

Indonesia
20 October 2023: Items sent to Indonesia may experience delays due to the implementation of new customs regulations for imports.

There are no other current updates for Asia.

Belgium
22 April 2024: Items sent to and from Belgium may experience delays due to planned strikes in the region.

Iceland
6 June 2024: Items sent to and from Iceland may experience delays due to severe weather conditions resulting in road closures.

Norway
7 February 2024: Items sent to and from Norway may experience delays due to sorting center construction work and machine improvements being carried out in the region.

Russia
Australia Post has temporarily suspended all postal services to and from the Russian Federation.

The temporary suspension will remain in place until Australia Post can ensure compliance with all relevant sanctions requirements, and is subject to the availability of transport to and from Russia.

Ukraine
There may be delays to letters and parcels sent to and from the Ukraine due to:

• limited airline capacity
• some postcodes being currently inaccessible
• planned power outages

There are no other current updates for Europe.
 

Israel
26 April 2024: Due to continuing flight cancellations as a result of airspace safety concerns, there may be disruptions to letters and parcels sent to Israel. Contingency plans are in place with carriers to continue delivering; however, we will continue to see ongoing delays.

There are no other current updates for the Middle East.

There are no current updates for North America.

Barbados
2 July 2024: Items sent to and from Barbados may experience delays due to extreme weather conditions caused by Hurricane Beryl.

Brazil
8 May 2024: Items sent to and from Brazil may experience delays due to extensive floods across the country.

Peru
31 May 2023: Due to compliance issues with national legislation governing items into Peru, SERPOST is only accepting items transported by air. Sea Mail will be suspended until further notice.

There are no other current updates for Central/South America.