International business letters
We have a range of international sending services to help you send business letters overseas.
Canada service suspension
All mail and parcel services to and from Canada (excluding International Courier) are temporarily suspended as of 27 November 2024 due to an ongoing union strike. Items lodged from this date will be returned and are eligible for a postage refund.
Sending large volume international business letters
If your business sends large volumes of letters overseas, you could qualify for International Contract. This service offers a range of features and benefits including reduced sending costs, easier sending and a better delivery experience for your customers.
International business letter sending services
You can post your letters or documents via our International Courier or International Express service using your own packaging or our International Express prepaid envelopes. You can also use a prepaid international satchel. International Courier and International Express letters must be lodged with a CN23 customs form.
Note, letters sent overseas can only contain printed material with no commercial value.
International Courier1
International Express
International Post Registered
International Economy Air1
International Courier can only be posted to select countries only from select Post Offices only (PDF 832kb).6
For International Express, you can pay for and print a label online with a free MyPost Business account (including a completed customs declaration form), and post in a yellow street posting box; or you can pay for postage and lodge over the counter at any Post Office.
International Economy Air letters can be posted over the counter at any Post Office, or any street posting box with the correct stamps applied.
Calculate the cost and time to send your item
Use our online calculator to estimate the postage price and delivery time to send your letter overseas. Choose ‘Overseas’ and enter the ‘from and to’ postcode or country, then choose ‘Letters’. If you need more assistance, visit your local Post office and talk to our friendly team.
International business parcels and greeting cards
International business parcels
If your letter is larger than our maximum size and weight, or you’re shipping a parcel, you can use an international prepaid satchel or your own packaging.
International greeting cards and postcards
Send a greeting card, Christmas card or your own postcard, to your customers overseas for just $3. See our international letter size guide to check your item is eligible.
Letters sent overseas can only contain printed material with no commercial value. Check our guide to confirm if your item is a small letter, large letter, or greeting card/postcard. If your letter is larger than our maximum size and weight, it will be considered a parcel and require a customs form.
Additional services
View our additional services, including international reply paid, international bulk mail and international mail redirection services.
International reply paid
Postage for your customers is free, available for small letters up to 50g.
International Print Post Air/Sea
Send bulk mail consignments to the same customer at the same address. For more information, visit your local Post Office.
International mail redirection services
Sending domestic business letters?
Read information to get your business letters to their destination within Australia.
Not a business customer?
View our range of personal overseas letter sending services.
Service conditions apply. See the Australia Post Terms & Conditions for details.
1 International Courier and International Economy services are not available at a discounted rate for My Post Business and International Contract customers.
2 Estimated delivery time between metro area of major cities, for items that are classified as low value and low risk that are pre-cleared through customs. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control. For more information, check our International post guide and International delivery times and destination guide.
3 Tracking not available for all countries. For more information, check our International post guide.
4 Additional charges apply for some services. Signature on Delivery not available all countries. For more information, check our International post guide.
5 Our services generally come with up to $100 compensation included. Additional charges apply for Extra Cover Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof except for Economy Air letters and Economy Air parcels, which can have a maximum cover of up to $500) if your item is lost or damaged while being carried by Australia Post. View optional extras for more information. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights or remedies you may have under the Australian Consumer Law. Extra Cover not available all countries. Cover restrictions may vary depending on country. For more information, check our International post guide.
6 The cut-off time for posting may vary depending on participating Post Office location. Check cut-off times for participating Post Offices (PDF 818kB).
