Post Office and retail updates

Incorrect images for two products have been included in the ‘Delivering Christmas’ catalogue (on sale 13 November to 24 December 2024).

To give your Christmas parcels the best chance of arriving on time, send them as early as possible and before the recommended cut-off dates. 

All 365-day prepaid mobile plans expired on 30 September 2024. 
All 30 day / monthly services (mobile and broadband) expired on 30 July 2024.

We’re committed to meeting customer needs, enhancing experiences and providing outcomes – today, and into the future.

Received a missed delivery notification? Find out what it means and what you’ll need to do.

If you buy a product from us, it's covered by the Australia Post Returns Policy.

Please be aware of potential scams involving Gift Cards, which are often made via phone call or email.

Note: we would never ask for payment in the form of a Gift Card.

As REDcycle have ceased operations due to challenges in the recycling network, our customers are no longer able to recycle their used plastic satchels via REDcycle bins.