Post Office and retail updates

The following items featured in the ‘Delivering Christmas’ catalogue (on sale Monday 13 November – Sunday 24 December 2023) have been delayed and are not available for sale as advertised:

• Page 18: JBL GO Essential Mini BT Speaker (10001531)
• Page 20: Blaupunkt 1080P Projector w 120 screen (10006394). Note, this item has been incorrectly described as having a ‘self-inflatable’ screen, but the screen is actually ‘foldable’.
  

Unfortunately, we are not able to advise when these products will become available.

We apologise for any inconvenience caused.

To give your Christmas parcels the best chance of arriving on time, send them as early as possible and before the recommended cut-off dates.

We have identified a printing error on the cover of the Christmas 2023 cheque book of secular stamps (67800173, 76601587).

The cheque book contains 20 booklets of 20 x 65c stamps (not 20 x $65 stamps). We apologise for any confusion caused by this error. 

Received a missed delivery notification? Find out what it means and what you’ll need to do.

From 18 September 2023, the Express Post next business day guarantee will be reinstated across our Express Post next business day network.

Our Parcel Box BX20 (500 x 440 x 350mm) mailing box is no longer suitable for international sending, and will only be accepted for sending within Australia.

If you buy a product from us, it's covered by the Australia Post Returns Policy.

Please be aware of potential scams involving Gift Cards, which are often made via phone call or email.

Note: we would never ask for payment in the form of a Gift Card.

As REDcycle have ceased operations due to challenges in the recycling network, our customers are no longer able to recycle their used plastic satchels via REDcycle bins.