Applies to Australia Post and StarTrack business customers with an account.

Products and services are charged at the end of your invoice period with a single total to pay with due date.

Australia Post accounts

Self-service

Use the app called My Business Account (MBA) to:

My Business Account is located within the Merchant Portal. To log in, request access or for help, visit Merchant Portal help and support.

My Business Account (MBA) user guide (PDF 2MB)

For billing questions or help, email the Billing & Invoice Support Team at billing@auspost.com.au.

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StarTrack accounts


For billing questions or help, email the Billing & Invoice Support Team at billing@auspost.com.au.

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