Service conditions apply. See the Australia Post Terms & Conditions for details.
1 MyPost Business savings bands are based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions. Savings are calculated on standard postage rates, and apply to MyPost Business products, with certain exceptions. For more information, read the MyPost Business Rates and Savings Guide for the spend requirements of each savings band and for a full list of MyPost Business products, including the lists of exceptions.
2 Effective from 3 July 2023, International Courier articles to Ireland must include an Eircode. Articles without an Eircode will be returned to sender. For more information, please refer to our International post guide. You can visit Irish Eircode lookup to retrieve an Eircode for an Irish address.
3 International Courier and International Economy Parcel services are not available at a discounted rate for My Post Business and International Contract customers.
4 Estimated delivery time between metro area of major cities, for items that are classified as low value and low risk that are pre-cleared through customs. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control. For more information, check our International post guide and International delivery times and destination guide.
5 Tracking not available for all countries. For more information, check our International post guide.
6 Additional charges apply for some services. Signature on Delivery not available all countries. For more information, check our International post guide.
7 Our services generally come with up to $100 compensation included. Additional charges apply for Extra Cover. Extra Cover provides you with cover for the specified value of your item (up to $5,000 or part thereof except for Economy Air letters and Economy Air parcels, which can have a maximum cover of up to $500) if your item is lost or damaged while being carried by Australia Post. Visit optional extras for more information. Subject to the Australian Consumer Law, Australia Post does not accept liability for any consequential or indirect loss or damage arising due to any failure related to our service. Neither the compensation included with our service nor the purchase of Extra Cover limits any rights or remedies you may have under the Australian Consumer Law. Extra Cover not available all countries. Cover restrictions may vary depending on country. For more details, see our International post guide.
8 The cut off time for posting may vary depending on participating Post Office location. Check cut-off times for participating Post Offices (PDF 818kB).
9 Australia Post will endeavour to keep the International post guide tool up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that this tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific countries. The entry of goods into specific countries will be subject to local customs officials.