Peak know-how, at your fingertips
Need to get peak-ready? Our Playbook can help. Covering everything from practical packaging tips to international sending and hassle-free returns, it's your essential guide to a smooth, streamlined and successful peak season.
Get the Peak Playbook (PDF 5.2MB)
A smart checklist for smooth sending
Whether you’re prepping for Black Friday, Cyber Monday or the holiday rush, this checklist will help you plan ahead and deliver a seamless experience for your customers and your business.
Get the Peak Checklist (PDF64kB)

Convenient, fast and flexible - make every delivery a winner

Explore the Australia Post products making life easier for you and your customers this peak season.

Next day? No worries

Speedy deliveries equals happy customers. Explore our next day delivery options and get it there faster this peak.

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24/7 Parcel Lockers

A simple, modern solution to streamline deliveries and returns - especially for customers who live in apartments.

Learn more

Trusted tracking with the AusPost app

Promote the app to your customers and reduce tracking enquiries, saving you time this peak.

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We’re here to support you

MyPost Business customers

Log in to access live chat from Monday to Friday, 8am-4pm AEST.

Log in

Parcel Contract customers

The Business Support Portal is the fastest way to track or redirect a parcel, or lodge an enquiry for a customer.

Visit the portal

StarTrack customers

Manage your parcels and freight, pick-up bookings and Track & Trace via myStarTrack Online. Your customers can use the Track&Trace tool at any time. For all other enquiries, call StarTrack on 13 23 45.

Visit StarTrack

Stay updated

Cut-off dates for Christmas will be announced later in the season. Subscribe to our newsletter for the latest updates and get the latest delivery estimates for domestic and international services.