Applies to Australia Post business customers with an account.
By setting up a direct debit on your account, you authorise Australia Post to arrange for funds to be debited from your financial institution. This means that your invoices will be paid automatically, saving you time.
Direct debit accounts receive improved payment terms of 21 days (an extra 7 days to pay), with your invoice total debited on the due date.
Direct debit is not currently available to StarTrack accounts, see other payment methods.
How to set up or change direct debit details
Complete the Direct Debit Request (DDR) (PDF 134kB).
Email the completed Direct Debit form to directdebitrequest@auspost.com.au
Note: Requests are subject to an assessment.
Please keep a copy of the Direct Debit Service Agreement (PDF 47kB) for future reference.
How to cancel or suspend direct debit
You can cancel or suspend direct debit, including stopping or deferring an individual payment at any time, by providing us at least 2 banking days' notice.
Instructions
Email your credit representative, and please include these details:
- Your account number (as shown in the right side of your invoice).
- Your company name, address or contact phone number as listed on the account.
- Your cancellation or suspension request.
