Giving practical support

Our commitment to supporting Australian communities in times of disaster is brought to life through our national partnership with Australian Red Cross.

Since 2019, we’ve offered free mail redirection services to thousands of Australians who have been unable to return home because of a disaster, and we’ve fundraised more than $1.9 million for Australian Red Cross by collecting donations at participating Post Offices and running other fundraising initiatives. This has supported Red Cross’ vital work, including helping communities to be better prepared for emergencies, providing comfort and care to impacted communities during a disaster and supporting their recovery. 

Together, we aim to provide more people with the resources to prepare for disasters – because we know that the more prepared you are, the quicker the recovery is.

Helping you prepare before it’s here

This Emergency Redi Week, we’re encouraging Australians to prepare for disaster before it strikes.

With our partner Australian Red Cross, we’re delivering disaster preparedness information to three million households in areas at high risk of disaster to help them protect themselves, the people they love and the things they value most. 

 Helping children prepare for disaster across Australia

Pillowcase workshops help Cobdogla students prepare for flooding

 Supporting communities when they need it most

Are you a business owner?

Help prepare your business with our disaster readiness guide, developed  with Australian Red Cross.

How we help communities together

1 When you make a donation to Australian Red Cross Society (ABN 50 169 561 394) 23-47 Villiers Street, North Melbourne VIC 3051 redcross.org.au) at participating Australia Post outlets (Australian Postal Corporation (ABN 28 864 970 579) 111 Bourke Street Melbourne VIC 3000 auspost.com.au), 100% of your donation is received by the Australian Red Cross Disaster Response and Recovery Fund to help people during disasters and other emergencies in Australia. It enables Red Cross to prepare people, provide comfort and care during a disaster or emergency, and support recovery.

2 Standard download charges apply based on your phone carrier. No further charges apply to download app.