Selling online

From accurate stock level forecasting to efficient customer query management, discover how AI can streamline your operations and enhance your customer experience during high-demand periods.

Ready to grow a loyal customer base? Here are 5 strategies to cultivate lasting relationships and supercharge your eCommerce sales.

The quicker you print those shipping labels, the faster you can lodge those parcels. Here’s your snap guide to boosting label printing efficiency with the right printer, label size and printing in-store.

Discover the latest trends in the Australian eCommerce market, including parcel shipment volume growth, state performances and popular categories.

Early planning goes a long way towards helping you handle a big spike during the holiday shopping season. Here’s a checklist from seven seasoned Australian eCommerce retailers on preparing for peak season.

Want to boost the rate from consideration to conversion on your online store? Learn how to deliver an easy, positive and trusted experience on your checkout page. 

The Boxing Day sale period is highly anticipated by shoppers. Let’s take a look at why Boxing Day is thriving in eCommerce and how your business can plan for this big sale event.

Learn how to send seeds in the mail around Australia, including interstate regulations, packaging tips, delivery options, and permit requirements to ensure your seeds arrive safely.

Shipping artwork can be a bit tricky because of varying shapes as well as fragility, but this guide will help you navigate the process.

From AI to voice search and higher customer expectations, new device releases from Apple and Samsung continue to change the eCommerce landscape. Here’s how you can prepare for these tech changes.

Consumer demand for fast and reliable delivery has never been higher than it is right now. Understand why speed is crucial to shoppers and how big companies, like Myer, are keeping up.

Leverage the Afterpay Day sales with these latest insights, including tips to attract more shoppers and shipping strategies to delight your customers.

It’s one of the biggest shopping events on the calendar – so let’s take a look at how to create a Black Friday sale strategy that sends your customers into a shopping frenzy.

Green eCommerce: it’s a growing trend led by a generation of mindful online shoppers. We take a look at how your business can provide great local and green online sales while staying true to your values.

From recommerce to extended returns, online shopping is being reshaped by six key trends in 2024. Explore the trends and see what they could mean for your eCommerce business.

One of the easiest ways to manage and boost shipping efficiency is by integrating your Shopify store with your MyPost Business account. Here’s what that means, how to get it done and the benefits of an integration.

As the world advances, so do the needs of Australians. Keeping up with their changing needs, means changing the way we do things too. Here’s how we’re continuing to deliver for every Australian.

Explore five of the eCommerce trends set to dominate the year ahead in online shopping – from AI to new ways to shop online and the very latest in personalisation.

To showcase your brand’s sustainability credentials, transparency and authenticity are key. Learn how to avoid greenwashing and tell your story in a trusted way.

Mega sale events, like Click Frenzy, are huge opportunities for Aussie eCommerce retailers. Here are our top tips for putting your deals and discounts at the forefront of shoppers’ minds.

When you send parcels of different shapes, weights and sizes, it can be hard to know what postage to pay. Read on to learn how to calculate postage accurately for every parcel you send.

A straightforward eCommerce returns process is crucial for online retailers. We explore the latest stats and tips for setting up your own store’s return policy. 

Do you know what your customers want when it comes to deliveries? Australia Post shares five ways to nail the delivery experience.

In a competitive and sophisticated online market, it’s more important than ever to stand out from the crowd. With the help of insights from our latest Inside Australian Online Shopping Report, we explore what it takes to build a successful eCommerce strategy.

To ensure your eCommerce business can ride out disruptive events, you need to build a resilient supply chain. Here are six tips from one of Australia’s foremost experts on the topic. 

Does every customer feel like a VIP when shopping with your business? There’s a way to improve their shopping experience – and increase their spend – and it’s all about how you use their data.

Customer uptake of loyalty programs has grown and shoppers know what they want to make them loyal to a brand. We share insights to help you build customer loyalty in your eCommerce business.

It’s time to automate the printing of your shipping labels – and we’re making it easier than ever with even more eCommerce partners that integrate with MyPost Business.

Here’s how a simple integration between MyPost Business and your choice of Australia Post eCommerce partners can help you save time on sending.

From sales events to pet products, we reveal the latest online shopping trends shaping the future of eCommerce in Australia.

Cashback apps and websites have grown in popularity with shoppers and retailers. We look at the pros and cons of cashback apps for eCommerce businesses.

Here’s a quick checklist of dos and don’ts to keep in mind when planning how to post a package for your eCommerce business.

Find out how your business can join the eCommerce retailers giving shoppers the option to include a Traditional Place name when shopping with them.

What are FAQs and how can they benefit your business? We explore how to create a FAQ page that can help save you time and even lead to increased sales.

Starting an online business? Here’s your guide to how much it costs to post a package with Australia Post and setting your shipping policy.

Indigenous-owned eCommerce retailers Haus of Dizzy and Magpie Goose encourage shoppers to use Traditional Place names on their parcels. By doing so, they’re creating conversations and recognition wherever they’re sent.

Not sure where to start with packaging orders for your online business? Here are some helpful packaging tips to help your parcels arrive safely and quickly.

Are you in the plant business? Tap into the boom in online plant sales with our handy guide to sending plants in the mail in Australia. 

Fragile items and food have special rules when it comes to postage in Australia. Here’s what you need to know about Australia Post packaging guidelines.

Can you use your own packaging with Australia Post? Yes! Here are the guidelines to follow that will make your delivery stand out from the crowd.

Want to send plants in the mail in Australia? We look at the best plants to send and how to pack them to ensure they arrive safely at their destination.

From social commerce to sustainability, consumer preferences to payments, industry leaders share the latest online purchase trends at the eCommerce Summit.

This helpful guide will explain how to automatically create shipping labels for your online orders to save time on sending.

Online fashion brand That’s So Fetch trialled returns with Australia Post to build brand loyalty. It was such a success that returns are here to stay.

Here are eBay’s top tips for delivering a great experience for your buyers, so you can keep bringing them back for more.

Selling products online? Online marketplaces make it simple for buyers and sellers alike. Here’s our top picks for online selling using Australian marketplaces.

Social selling and social commerce aren’t new tools in the eCommerce playbook, but they are gaining popularity. So, what’s the main difference between the two? 

From late-night shopping to a rise in online orders, The 2022 Inside Australian Online Shopping Report reveals key insights about Australian shoppers’ online behaviour. 

If you’re selling products online, you’ll need ways to collect payments. We explore 7 popular methods including credit cards, crypto and PayPal.

Whether you’re running a busy hair salon, independent book store or fashion boutique, having multiple payment options available to customers helps to…

Find out how to streamline your fulfilment with Starshipit’s integration to MyPost Business.