How it works

Mail Redirection forwards your personal or business mail from your old address directly to your new address.

  • Redirect eligible letters and parcels for 1, 3, 6 or 12 months.
  • Add up to 6 names to your application (e.g. people you live with, your legal name before marriage, chosen English name or alias).
  • Opt-in to notify selected entities such as your insurers and energy providers of your new address3.
  • Extend, change or cancel your service.

Note: If you’re in charge of a deceased estate, a victim of domestic violence or impacted by a natural disaster within Australia, you may be eligible for a free 12-month mail redirection.

Personal mail redirection rates
Redirection to Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia (apply online or in-store)

Up to 1 month

$37

Up to 3 months

$74

Up to 6 months

$111

Up to 12 months

$185

International(apply in-store only)

Up to 1 month

$74

Up to 3 months

$148

Up to 6 months

$222

Up to 12 months

$370

Personal mail redirection rates
Redirection to Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia

Up to 1 month

$22.20

Up to 3 months

$44.40

Up to 6 months

$66.60

Up to 12 months

$111

International4

Up to 1 month

$44.40

Up to 3 months

$88.80

Up to 6 months

$133.20

Up to 12 months

$222

Home office redirection rates
Redirection to Up to 1 month Up to 3 months Up to 6 months Up to 12 months
Australia

Up to 1 month

$74

Up to 3 months

$185

Up to 6 months

$370

Up to 12 months

$740

International4

Up to 1 month

$148

Up to 3 months

$370

Up to 6 months

$740

Up to 12 months

$1,480

Proving your identity

You need to prove your identity when applying for your Mail Redirection, and the kind of ID you have may influence how you apply.

Proving your identity
Apply online Apply at the Post Office

Apply online or at the Post Office if you have a valid:

  • Australian driver licence
  • Australian passport
  • Foreign passport with Australian visa
  • Australian birth certificate
  • Australian citizenship certificate
  • ImmiCard
  • Digital iD

Bring each of the following document types to apply at the Post Office:

 

  • A document with your name and Australian residential address (e.g. a utility notice), and
  • A document with your signature (e.g. a Keypass or Statutory Declaration)