Scams targeting Australia Post customers

Image of a fraudulent text message appearing to be from "AUPOST". The message content is "Congrats with taking the 2nd spot in our Australia Post draw on 17/05/2019. Confirm here:

Australia Post has been made aware of fraudulent Text Messages that are circulating advising customers that they have won a spot in an Australia Post draw and then prompting them to click on a link to confirm this.

The text message asks you to click on a link that isn't related to Australia Post. The links lead to various scam websites and should not be trusted.

After completing survey questions, the scammers will direct you to a ‘reward’ which asks for your banking information. Please do not provide your banking information – this is how scammers can take money from your accounts.

Due to the way mobile phones combine conversations these scams can appear in the same conversation view as legitimate Australia Post text messages.

Please note that Australia Post will never email or text message you asking you to click on a link to print out a receipt/label for parcel collection/tracking or to access your package. Nor will Australia Post ask you to send an email containing any personal or financial information, including any form of ID, passwords, credit card details and account information.

If you are in doubt about the authenticity of an email, text message or phone call, please delete immediately or hang up.

If you believe you have sent any personal information to a scam email address or entered it into a scam website and are worried that your identity may have been stolen, please call ID CARE on 1300 432 273 as they provide free services to victims of identity theft.

Image of a fraudulent website branded Australia Post. Website heading is "2019 Postal Survey" dated May 17 2019. and says "Dear Australia Post user, Please tell us about your Australia Post experience and as a thank you, you can select from several exclusive offer rewards. User reference: 159824" followed by a questionnaire (question 1 of 6 displayed on screen)

22 March