The following items are prohibited from importation, meaning they won't be allowed to enter the destination country, territory or region.
To check which items are considered dangerous and prohibited for sending from Australia, download our dangerous goods guide (1.2MB).
- Alcohols and alcoholic beverages
- Cigarette paper
- Coffee and tea
- Contraceptives and advertising
- Dangerous goods and hazardous substances including lithium batteries and devices containing them
- Gambling Devices
- Invoices, blank
- Liquids or items containing liquids
- Lottery tickets and advertising
- Measuring apparatus, non-metric
- Pepper, white
- Playing cards
- Precious metals and stones
- Propaganda against Turkiye
- Shaving brushes made in Japan
- Tobacco and tobacco products.
Transporting food of any kind is prohibited under International Courier.
All types of batteries and devices containing them are prohibited from being sent via International Express.
If an item is subject to import restrictions, it means that provisions must be met before it will be released from customs in the destination country, territory or region.
We recommend you confirm import restrictions with local authorities before posting:
- Alcoholic beverages
- Bees and leeches
- Ceramic products
- Cologne and perfume
- Computer software, components and parts
- Diplomatic mail
- Drugs: Prescription and non-prescription
- Electronic equipment
- Food supplements and foods for athletes to Turkiye is also prohibited. However, this restriction is waived in cases where a medical report, prescription or national sportsperson's certificate is presented by the addressee
- Glass products
- Leather goods
- Medical/dental supplies and equipment
- Meat products
- Mineral waters
- Parasites and insect killers
- Personal effects
- Plants and parts of plants
- Radio equipment
- Samples, textile
- Silkworm eggs
- Textile articles
- Thermometers, medical
- Vegetable fats and oils, industrial.
Turkiye requires an import permit for most commercial goods. Before posting any item, senders should confirm that the addressee has any necessary permit.
Tax Assessment Thresholds for Business-to-Consumer (B2C) shipments
As of 1 May 2022, Turkiye has implemented changes to reduce the tax assessment threshold and amend the tax percentage applied on imported goods from non-EU member state countries.
For all B2C sending, with a declared value between 0 - 150 EUR, a 30% tax will apply. For all sending with a declared value above 150 EUR, the applied tax will be dependent on the articles' HS Codes.
Please note, all sending with a declared value above 150 EUR must also be accompanied by a formal confirmation from the importer of Record to proceed with customs clearance, and customs clearance charges may apply.
For all B2B sending, with a value between 0 - 22 EUR an 30% tax will apply. For all sending with a value above 22 EUR, the applied tax will be dependent on the articles' HS Codes.
Books and other similar printed publications below 1500 Euros will be exempt from Import VAT (Value Added Tax).
Okay to send? Send responsibly.
As the sender, it's your responsibility to make sure your items don't break any laws or rules – both within Australia and in the destination country.
Restrictions and conditions can change at short notice so the information on this page should be used as a guide only. For the latest information, you should check the UPU prohibitions & restrictions (PDF 3.2MB) or contact the destination country's customs, postal trade or government authority.
It's also your responsibility to check if the destination country imposes any duties, taxes, brokerage fees or any other fees on the item you're sending. If you're unsure, please contact the consulate office of the destination country.
In addition to our customs forms, authorities in the destination country, territory or region require further documentation for some items.
Please ensure that you provide a comprehensive goods declaration. Senders MUST provide, sender’s details, receiver’s details (including receiver’s phone numbers and e-mail address), accurate goods descriptions, HS Tariff Codes, itemised values, and country of origin.
Commercial goods require an inserted invoice. Mark the outside of the article facture inseree. Dutiable goods exceeding 50 Turkish pounds require a certificate of origin endorsed by a Turkish consul. Used clothing, bedding, carpets, sacks and so on, require a certificate of disinfection.
If shipment can be cleared on behalf of receiver, they will be required to provide paperwork relating to the customs clearance process such as proof of payment, ID/Passport information, power of attorney, prescription, vehicle registration, etc.
If the shipment is subject to formal customs clearance due to Turkish Custom Laws, the shipment must be cleared from Turkish Customs by the receiver/receiver’s broker. The sender is unable to assist.
If the shipment is subject to formal customs clearance due to Turkish Custom Laws, the receiver/receiver’s broker will be required to provide paperwork relating to the customs clearance process.
The correct declaration of value, piece and weight information on waybill is crucial.
DHL Turkey (our delivery partner in Turkiye) notifies the receiver by email/SMS maximum 6 times. It is up to the receiver to clear the shipment with their own broker. When filling out the receiver details, be sure to include their phone number. (Failure to do so may result in Return to Sender.)
The formal clearance period is 20 days from arrival. After this time, shipments are subject to confiscation. The sender and receiver details must be addressed with a valid street address in English. A Post Office Box address is not acceptable.
The sender is responsible for finding if the destination country may impose duties, taxes, brokerage fees or any other fees that may be applied on the item that is being sent. Please contact the consulate office of the country you are sending to or contact the Australia Post Customer Contact Centre on 13 76 78.
Delivery locations & exclusions
Before sending to this destination, it’s worth noting a few more details about our international delivery services.
Delivery locations & exclusions data (Personal)
- International Courier, International Express - Parcels courier delivery to the places shown.
International Courier, International Express - Parcels does not deliver to a Post Office Box or Poste Restante. Turkish customs procedures may take between 48 and 96 hours for all International Express - Parcel articles. All commercial and sample shipments must be addressed to a company or institution and not to a private individual. Merchandise articles for Turkish citizens will only be accepted for citizens with a tax number. Articles for non-Turkish citizens cannot be sent by International Courier or International Express - Parcel.
All International Express - Parcel articles require an invoice.
All International Express - Parcel articles, including personal gifts, require an invoice containing a full description of the goods. Invoices should be on a formal letterhead and labelled commercial invoice or invoice only. For articles of no commercial value, the documentation should state no commercial value - value declared for customs purposes only. Never use the words pro forma.
- International Express - Letters service
The International Express - Letters service guaranteed service is available only from designated NSW and QLD postcodes.
- International Courier
Check our International Courier page to find a participating Post Office.
Shipments must be lodged at the counter by 2pm for two business day delivery (excluding time with border agencies). Maximum shipment size is 50x50x50 cm.
International Courier Declaration and DHL Airway Bill forms, available at participating retail centres, need to be filled out by hand and attached to the shipment (instructions available in-store). For Customs declarations, articles may not be declared as containing "Personal effects".
International Courier does not deliver to a Post Office Box or Poste Restante.
Metropolitan delivery to (valid postcodes in brackets):
- Istanbul (34010 to 34959)
For more information from the overseas carrier, check the Ptt website.