If you regularly create returns with the same details (for example, the same shipping method or the same parcel contents), you can set ‘defaults’ in Parcel Send which will automatically fill in those details when you begin a new return. You can edit these details as you go.

Return defaults

To create return defaults, go to Settings Return defaults

Defaults entered here will apply for all users with access to the account.

Any of these fields can have return defaults applied:

  • Parcel contents
  • Transit cover value
  • Shipping method  

Enter your default information into one or all of the fields, and it will be automatically filled in any new return you create.

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