Browse our help topics

Set up & settings

Set account preferences, configure label printing, create auto-fill information, and more...


Create and manage shipments, send dangerous goods, import shipments in bulk, and more...


Create and manage returns.


Transfer goods between your locations (StarTrack only).


Book and manage pickups.


Calculate freight quotes, and manage contacts in your address book.

Accounts & contracts

Manage your accounts, locations, passwords, transit cover and more.

Check out what's new in Parcel Send

Calculate duties and taxes in international freight quotes

6 May 2021

Include landed costs in your international shipping estimates.

Announcing the new Parcel Send help & support

19 April 2021

A new home page, updated topics, release updates, and more!

CSV files: Import and edit incomplete shipments in Parcel Send

21 October 2020

Now you can edit incorrect or incomplete data in Parcel Send.

Create a shipment right from the Freight Quote Calculator

21 October 2020

Calculate your freight costs and use a result to create a shipment.

Need more help?

Talk to an expert

Contact our support team for expert help with Parcel Send.

Track a parcel

Track and manage parcels which have already been despatched.