Set up and settings

Set pickup defaults

Fill in default information when you book a Pickup.
Set return defaults

Fill in default information when you create a new return.
Set shipment defaults

Fill in default information when you create a new shipment.
Create favourite parcels

Speed up shipment creation with a favourite parcels list. Save commonly used parcel details and select them from a dropdown when creating consignments.
Consolidate shipments going to the same recipient

Set your account to automatically detect and combine matching shipments into a single shipment.
Configure your thermal printer for Parcel Send

If you’ve migrated from an older platform, like MyStarTrack or Despatcher, you may need to configure your printer before you can print labels using Parcel Send.
Send more than one of the same parcel (Parcel Quantity)

Use our Parcel quantity tool to send more than one identical parcel with Parcel Send.
Show or hide shipping types

Show or hide StarTrack shipping types in Parcel Send to streamline workflows, reduce mistakes and simplify shipment creation.
Set your label printing preferences

Adjust your label settings to suit your printer and your parcels.
Use different business details on a label

Customise the address and business name you print on your labels.